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Bob Rohrman Schaumburg Kia

Schaumburg, IL

4.5
2,835 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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750 E Golf Rd

Schaumburg, IL

60173

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Showing 2,835 reviews

October 27, 2022

Great experience. Christian is awesome. Very professional and keeps me updated on status of car. More

by tnyvzqz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your kind words about Christian and the team! We appreciate your business and we hope to welcome you back to Bob Rohrman Schaumburg Kia for your future service needs. Drive safely!

October 26, 2022

Mark Robles was extremely communicative and explained thoroughly the required service for my vehicle. I recommend Schaumburg Kia to anyone looking for a transparent service advisor!!! More

by GERLOCKJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Oct 27, 2022 -

Bob Rohrman Schaumburg Kia responded

We are overjoyed to hear that Mark went above and beyond to ensure your service visit to Bob Rohrman Schaumburg Kia was a total success! Thank you for the 5-stars!

October 26, 2022

All was good except the potholes outside the shop which can damage suspension. Hope you will fill them in with gravel. More

by Runway911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Bob Rohrman Schaumburg Kia responded

It's great to hear that Isaac was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Kia!

October 25, 2022

Christian did an amazing job, was able to get the work done in very short amount of time. Give him a raise. More

by SHAWN23FITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that Christian delivered such a successful service experience. Drive safely, and we hope to see you back again at Bob Rohrman Schaumburg Kia!

October 24, 2022

Not happy with Anthony or service department. I was told part for car would be in over a week ago and someone would call me. Still waiting no call from service department. Because of Anthony I More

by REALLYIDO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Longobardi, Michael Delaney
Oct 27, 2022 -

Bob Rohrman Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 24, 2022

Overall, I had a good experience. The service staff was friendly, courteous and knowledgeable. The only downside was that I could not get a hold of a live person on the phone even a More

by LLT_72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

October 24, 2022

This was my 1st time at Schaumburg aquia John burgh akia dealership the surface was so nice I was in-and-out More

by Blanchbrand52@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Oct 24, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with John and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

Filipo was great. Very courteous, kept me up to date. Waiting area could be better though - loud tv ads playing all the time. More

by asax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Bob Rohrman Schaumburg Kia responded

Thanks for sharing about your experience with Schaumburg Kia. We will certainly look into your feedback regarding our waiting area. We appreciate your business and hope to see you again soon!

October 22, 2022

This was the best service I had in a long time. Everyone was great. Thanks More

by Hilltriana24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Bob Rohrman Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 21, 2022

Gabriel made it seemed like I was a burden to him. Barely helped and not only did he made a somewhat racially motivated comment that he tried to made a joke but nonetheless made my wife uncomfortable. More

by vrodriguez0618
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Mallory, Gabriel Biggs
Oct 26, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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