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Bob Rohrman Schaumburg Kia

Schaumburg, IL

4.5
2,835 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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750 E Golf Rd

Schaumburg, IL

60173

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Showing 2,835 reviews

October 20, 2022

Admittedly I don't get my car repairs done at the dealership very often. I had a decent experience, but when I got home I noticed that the cabin air filter cover was sitting on the floor of the pass More

by JOHN.EXTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Oct 21, 2022 -

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and apologize for your inconvenience. If you'd like to discuss further, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 19, 2022

Isaac the Service Advisor that speaks spanish was hands down the best! His customer service skills are impeccable as well as his relationship building skills. He is deserving of a promotion and a raise. I More

by NIKOGYORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Oct 20, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Isaac and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

October 19, 2022

Thanks for your work. Too cold in building, not sure if AC was turned on still. More

by Palimoni
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for the 5-star review. We appreciate your feedback and will take it into consideration as we move forward. Come by Bob Rohrman Schaumburg Kia anytime you need!

October 19, 2022

The service manager Filippo was very informative he explained everything that was wrong with my vehicle. The mechanics are awesome 👏 my Kia Seltos is running smoothly now! Thanks Guys More

by GONZALEZCELESTE1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo
Oct 19, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that Filippo and the Bob Rohrman Schaumburg Kia team delivered such a successful service experience. Drive safely in your Kia Seltos, and we hope to see you back again down the road!

October 19, 2022

The Customer Service is pretty good they are very helpful and they go over everything More

by KEISHADAVIS1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Anderson
Oct 19, 2022 -

Bob Rohrman Schaumburg Kia responded

This feedback means a lot to us! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience with our team. Safe travels ahead!

October 18, 2022

Mark was great. Took his time to send me quotes and explain my different options More

by STHORBY79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Oct 18, 2022 -

Bob Rohrman Schaumburg Kia responded

We're thrilled Mark demonstrated our commitment to thorough communication. Thanks for working with us at Bob Rohrman Schaumburg Kia!

October 18, 2022

Very good job at explaining what needs you car has. Very professional and courteous representatives. More

by CTWALLACE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bob Rohrman Schaumburg Kia responded

We are happy to read this feedback! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience with our team. We hope to see you again down the road!

October 18, 2022

They do quality work and are good with communication. Only downside is waiting room needs to be updated. More

by ksmithbball22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Oct 19, 2022 -

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

October 17, 2022

Great Service and Isaac Basurto explaining everything also gave me his phone number and the hot line number if I have trouble with my car !!! The first time I came in Isaac Hidder was so helpful and exp More

by Karen.m.franz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Basurto
Oct 18, 2022 -

Bob Rohrman Schaumburg Kia responded

Your review means a lot to us, Karen! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your kind review of Isaac. Drive safely until we see you again!

October 17, 2022

They have a great job. But can not provide a car when your car in a service. More

by Jaantal7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Bob Rohrman Schaumburg Kia responded

Jaantal, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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