Bob Rohrman Schaumburg Kia

Having issues with parts that were replaced only 3 years ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to text messages from service dept but never get a text back. Now KIA America is trying to deal with dealership but I don't have high hopes for any resolution. More

All good but one question was how come you have no suggestions to prevent the til til challenge? suggestions to prevent the til til challenge? More

The service was performed quicker than promised! They even gave a much needed car wash! They even gave a much needed car wash! More

I am rating the service center 5-star, because everything that was under their control went very well. I am rating the speed of service 1-star because it took Kia nearly 4 months to supply the parts needed t that was under their control went very well. I am rating the speed of service 1-star because it took Kia nearly 4 months to supply the parts needed to fix my car after a Kia-boys inspired theft attempt. More

This dealership was not able to provide the service that I needed in a timely manner as well as were not transparent about anything during the buying process I needed in a timely manner as well as were not transparent about anything during the buying process More

Speed and accuracy were great. The dealership is clean and well run. I would recommend The dealership is clean and well run. I would recommend More

The service was prompt and polite. I felt that Michael had my best interest in mind and worked to ensure we could reach an agreement. I felt that Michael had my best interest in mind and worked to ensure we could reach an agreement. More

Another 5 star interaction with Schaumburg Kia. I will only purchase my vehicles from this dealership! No reason to go elsewhere. I will only purchase my vehicles from this dealership! No reason to go elsewhere. More

Juan Aranda was great. He found me the exact car I wanted including trim and color. I was not haggled, he was informative, didn’t rush me, and offered a fair deal on both m He found me the exact car I wanted including trim and color. I was not haggled, he was informative, didn’t rush me, and offered a fair deal on both my trade and purchase. When I came to pick up my car it was waiting in front and spotless for me. Juan took time to walk the car with me and then sat with me to go through many of the features and get me situated. I did not have to compromise on a single thing, and that’s a great feeling especially when spending a good bit of money. More

I recently moved into this area so this was my first visit. I brought my car in for a safety recall. What most impressed me was everything was done on time and the car was finished quicker than I expect visit. I brought my car in for a safety recall. What most impressed me was everything was done on time and the car was finished quicker than I expected. I was also impressed with Christian for his attentiveness and nice demeanor. Backing the car inside when it was done was a nice touch as was taking the floor papers out so I didn't have to. More