Bob Rohrman Toyota
Lafayette, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Outstanding customer service Larry Rainford went above and beyond to ensure that I got exactly what I was looking for. The Highlander he found me has all of the bells and whistles Larry Rainford went above and beyond to ensure that I got exactly what I was looking for. The Highlander he found me has all of the bells and whistles that I was requesting. Thank you! Larry More
amazing! so helpful and kind. they made it very easy to find what i was looking for and were very eager to help and get me the best car! find what i was looking for and were very eager to help and get me the best car! More
Car was brought in for oil change and coolant flush. We were then told the water pump was bad. We agreed to have it replaced but, when they were putting the belt back on the tensioner broke. That was at ou were then told the water pump was bad. We agreed to have it replaced but, when they were putting the belt back on the tensioner broke. That was at our cost even though it was fine. More
Always a great experience! Bob Rohrman Toyota has been great for all the routine maintenance on my Highlander. Friendly employees, comfortable waiting room. Seems like they hav Bob Rohrman Toyota has been great for all the routine maintenance on my Highlander. Friendly employees, comfortable waiting room. Seems like they have spaced out the chairs for social distancing safety but it wasn't clearly posted that was the case. More
Rav4 was out of alignment . It was serviced while I waited outside. Strange experience to be locked out of the Building, but I understand these times waited outside. Strange experience to be locked out of the Building, but I understand these times More
I have a problem with this deal. I was not told there was only 1 key it cost me extra 250 bucks I'm unhappy only 1 key it cost me extra 250 bucks I'm unhappy More
Great deal, efficient - pleasure to deal with . Saw the ad on internet - left a response and contact info. Dealer got back to me quickly, agreed on everything so I knew my 2 hour trip would be wor . Saw the ad on internet - left a response and contact info. Dealer got back to me quickly, agreed on everything so I knew my 2 hour trip would be worth it. Car as advertised, dealer very fair on my trade in. Highly recommend them More
I wasn’t told my car was ready. When arriving, I went to the service desk and was told to go to the cashier. The cashier had no paperwork for me and told me I should have stopped at the service desk. I had the service desk and was told to go to the cashier. The cashier had no paperwork for me and told me I should have stopped at the service desk. I had already. Someone went to get the paperwork. When she came back with it, she told me AGAIN that I should have gone to the service desk. Then the service advisor also told me I should have gone to the service desk. I didn’t appreciate being told repeatedly that I should have done something that I absolutely did do. They did not communicate after having my car for an oil change for over three hours (and I did have an appointment) and then there must not be any communication between employees either. More
I had an excellent experience at Bob Rohrman from the moment I walked in the door. I have to tell you-everyone at your Toyota property here in Lafayette has been extremely nice and professional. I am ext moment I walked in the door. I have to tell you-everyone at your Toyota property here in Lafayette has been extremely nice and professional. I am extremely pleased with the way I've been treated. I met Frank Berenda Last Tuesday & he was in charge of my sale and treated me with utmost respect (I explained to him what a horrible experience I had the day before with Bosak Jeep dealership in Merrillville where I had been a loyal customer). Drew Vance was very helpful and hands on to make me happy & feel comfortable with my purchase decision. I came in a week later to have heated seats installed in my car and again I was amazed and pleased with the guest service not just mine but the interactions of guests as well. I had met Ben Streitmatter for the first time & he took care of me immediately with no problems and of course I originally had no idea where to go so I did have a brief encounter with the guys and one lady in service & they were very nice and helpful as well. 😊 More
They are very accommodating to my request for oil changes or whatever I may need. The shop is always clean and the staff very helpful. or whatever I may need. The shop is always clean and the staff very helpful. More



