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Bocker Auto Group - Service Center

Freeport, IL

4.9
183 Reviews
Call Service Center (815) 656-4138

183 Reviews of Bocker Auto Group - Service Center

Sort by
March 18, 2025

The Bocker staff has always been very pleasant and easy to work with. They are very knowledgeable. I am a loyal customer and friend. The detail dept. is excellent More

by justramp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your loyalty and are glad to hear you have had a positive experience with our knowledgeable staff at Bocker Chevrolet GMC. We're proud of our detail department and will be sure to share your feedback with the team. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 15, 2025

I’ve always had good experiences with Bocker service. They replaced the windshield within 2 business days of when I purchased my “new” preowned car, and they even detailed it at the same time since I too More

by lwag2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Bocker Chevrolet GMC. It's fantastic that we could replace the windshield quickly and detail your preowned car for you. We appreciate your support and look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

March 12, 2025

The employees at Bocker have always been very professional, yet warm and welcoming. It's a comfortable and trustworthy atmosphere. More

by DEBBIWHITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Bocker Auto Group responded

Thank you for your kind words, Debbi! We're thrilled to hear that you found our team at Bocker Chevrolet GMC to be professional and welcoming. Creating a comfortable and trustworthy atmosphere for our customers is our top priority. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

March 06, 2025

Wonderful staff and very helpful. They explained all service work to be done very well. I will go back again next time I need service. More

by JWILLIAMS5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Bocker Chevrolet GMC helpful and that they clearly explained the service work. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Sincerely, The Bocker Chevrolet GMC Team

March 03, 2025

Very professional and hard working. I’m very happy that I chose Bocker for my cars over the years More

by tchur2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC over the years. Our team works hard to provide the best service, and your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 26, 2025

On time and as promised. Heather (service representative) is attentive and friendly. Everyone at the service center seems to be concerned with your experience, More

by tj.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Bocker Auto Group responded

Thank you for your kind words, TJ! We're thrilled to hear that your service experience at Bocker Chevrolet GMC met your expectations and that Heather provided attentive and friendly support. Our team genuinely cares about our customers, and it's great to see that reflected in your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

February 25, 2025

Brad was great! Went in for an oil change and tire rotation. When it was completed I asked Brad about a feature on my new car I didn’t know what it was for. He went More

by DDBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Brad during your oil change and tire rotation at Bocker Chevrolet GMC. It's fantastic that he took the time to explain the feature on your new car to you. We appreciate you sharing your experience and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

February 16, 2025

Always gets me in for service in a timely manner and are always up front and honest of what it takes and cost to fix and maintain my vehicles! They are all great to work with. More

by bigdaddy7678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Bocker Auto Group responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the timely service and honesty from our team at Bocker Chevrolet GMC. It's always our goal to ensure a great experience for our customers, and we're glad to hear you feel that way. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

February 16, 2025

Gretchen CROSS and her team had me fixed up within a few hours of an issue. And I appreciate it always great service. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that Gretchen and our team were able to assist you promptly and provide great service. At Bocker Chevrolet GMC, we strive to ensure our customers have a positive experience every time. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

February 15, 2025

Very good service and always friendly! Clean and neat work area and waiting area!! Great coffee!! More

by RANDYK1119
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review, Randy! We at Bocker Chevrolet GMC are thrilled to hear that you enjoyed our service and found our work area and waiting area clean and welcoming. It's great to know you appreciated the coffee as well! We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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