Bomnin Chevrolet Manassas

⭐ 1-Star Review — Very Disappointing Buying Experience Very disappointing experience with Bomnin Chevrolet Manassas. I was working with **Leighton in sales** on a Silverado. Yesterday, af Experience Very disappointing experience with Bomnin Chevrolet Manassas. I was working with **Leighton in sales** on a Silverado. Yesterday, after discussions with him and his manager, **we reached an agreed price**. Based on that agreement, I moved forward in good faith and had the funds/check prepared to complete the purchase today. Unfortunately, when I was ready to buy, the process changed completely. The pricing discussed yesterday was no longer being honored as expected, and instead of simply providing me with a clear **out-the-door (OTD) purchase order/price breakdown**, I was repeatedly pushed toward completing a **credit application**, even though I clearly stated that I wanted to purchase the vehicle with my own funds and was not looking for dealer financing. What concerned me most was the lack of transparency. I specifically requested a written OTD quote showing the vehicle price, taxes, fees and final amount so that there would be no misunderstanding. I was told they could not provide or share it. If a customer has already discussed and agreed on pricing, is ready with funds, and is asking for a straightforward written OTD breakdown, the transaction should become **simpler—not more complicated**. I understand that vehicle pricing and incentives can have conditions, but those conditions should be clearly disclosed **before an agreement is reached**, not when the customer is ready to complete the transaction. I was genuinely ready to purchase the truck today. Instead, the changing numbers, pressure to submit a credit application, and unwillingness to provide a written OTD quote caused me to lose confidence in the transaction. **A dealership should earn a customer's business through transparent pricing and honoring what was discussed—not by changing the process at the finish line.** Unfortunately, based on my experience, I cannot recommend this dealership. More

No pressure to buy & very nice knowledge staff. Salesman very nice plus great and made you feal comfortable! Salesman very nice plus great and made you feal comfortable! More

Great dealership! I worked with Rico and he was amazing, honest, easy going, and great to work with!! I would highly recommend anyone buying a car asks for Rico! I worked with Rico and he was amazing, honest, easy going, and great to work with!! I would highly recommend anyone buying a car asks for Rico! More

They went above and beyond. I will definitely come back again. Thank you so much. I will definitely come back again. Thank you so much. More

Manager Delonte and Chris the salesman were very helpful and took the time to explain all the process, with patience and in detail. I am very pleased with their service. and took the time to explain all the process, with patience and in detail. I am very pleased with their service. More

Dealership was great really went to work for us to get a payment to fit our budget. Highly recommend. Our sales Rep Murphy was very helpful, and answered all Our questions. Ronnie Wolford payment to fit our budget. Highly recommend. Our sales Rep Murphy was very helpful, and answered all Our questions. Ronnie Wolford More

Started out bad working with Angus . Then the Gm Jason took over our body work and he was great. Angus said he ordered the parts to fix our jeep rearend damage. He supposedly had 4 strok Then the Gm Jason took over our body work and he was great. Angus said he ordered the parts to fix our jeep rearend damage. He supposedly had 4 strokes and I’m sorry for his medical problems but he shouldn’t said he ordered the parts when he didn’t. Once Jason took over our case everything finally got fixed. Thanks to Jason More

Definitely felt that I was an important person during buying process but when I needed assistance a few days later with a service issue the employees were a little less happy to see me. Two service appoi buying process but when I needed assistance a few days later with a service issue the employees were a little less happy to see me. Two service appointments in less than a month can be disappointing for both parties but I didn’t like how the service department treated me and the sales man ignored me after passing by several times in the service department. Asking what is going on with the car he just sold me would have been nice. More