Boucher Buick GMC of Waukesha

Outstanding customer service. From start to finish Gregory Prince exceeded my expectation. My experience started with not feeling pushed. Gregory just sat and listened to what I wa From start to finish Gregory Prince exceeded my expectation. My experience started with not feeling pushed. Gregory just sat and listened to what I was really looking for then guided me to the right fit car one we looked at. My decision was made during the test drive. I ended up detouring our ride, so I could show my wife. Since the purchase I have had to stop in a few times to pick up items I ordered online. (another easy process), and staff members treated me like I just came home! Boucher Buick GMC, Great job! Gregory, thanks for everything. I have a feeling I’ll be part of the Buick family for a longtime. More

This was an easy transaction and the salesperson was great to work with. Low pressure transaction and the sale was completed faster than I had anticipated. great to work with. Low pressure transaction and the sale was completed faster than I had anticipated. More

Almost completely satisfied. Oil change and tire rotation went well. Dissatisfied that GM could not resolve our tire pressure issues. The day after the service appointment, the Oil change and tire rotation went well. Dissatisfied that GM could not resolve our tire pressure issues. The day after the service appointment, the tire pressure monitor indicated that each tire had a different pressure and continues to do so. How frustrating!!! More

Fast and spot on! Great delivery and pickup service, and speedy! Perfect experience! From the time they came and picked it up to the time they brought it back was les Great delivery and pickup service, and speedy! Perfect experience! From the time they came and picked it up to the time they brought it back was less than 2 hours. More

Reggie was an absolute pleasure to work with. I appreciate the communication, as he called with findings, to let me know when it was ready, and followed up on his voicemail to make sure I knew the appreciate the communication, as he called with findings, to let me know when it was ready, and followed up on his voicemail to make sure I knew the car was ready. He is a true professional in every sense of the word. He walked me through my bill, made sure to answer each of my questions, and escorted me both to the service checkout as well as my car. If I need service again, I will be asking for Reggie by name. More

Outstanding Experience Start to Finish After inquiring about a 2013 Ford Flex online I decided to stop at Boucher Buick GMC of Waukesha late on a Saturday afternoon to view it. I arrived ab After inquiring about a 2013 Ford Flex online I decided to stop at Boucher Buick GMC of Waukesha late on a Saturday afternoon to view it. I arrived about 20 minutes before they were scheduled to close and spoke with Nick Larsen, when I asked if there was time to test drive it Nick never hesitated and gave me the keys. Although I wanted to begin negotiations on a purchase price that day, I decided to think about it and left with a handshake and a smile. I received several follow up calls from Nick, Scott Tiegland (Gen Sales Mgr) and Tony (Finance Mgr) during the following week and we came to agreement on a purchase price. My experience with the team at Boucher Buick GMC from start to finish could not have gone any smoother. I could not be happier with my decision to purchase from them and will definitely do so in the future! More

Great service, will recommend to others..Very helpful. Great service, will recommend to others.. Very helpful. Knowledgeable. Answered all of my questions. Recommend future service. Will continue to take Great service, will recommend to others.. Very helpful. Knowledgeable. Answered all of my questions. Recommend future service. Will continue to take my vehicle to this location.. More

Absolutely love coming here for service. The staff here is always so friendly and attentive. They’re always seem busy but still make time to get me in and out at a reasonable time. Miz is awesome!! is always so friendly and attentive. They’re always seem busy but still make time to get me in and out at a reasonable time. Miz is awesome!! More

My salesperson, Greg Prince was wonderful! He was very professional and accommodating. He answered all of my questions and was very knowledgeable. I was very pleased with my buying experience. professional and accommodating. He answered all of my questions and was very knowledgeable. I was very pleased with my buying experience. More

work with me very closely to make purchase on line these people help me buy my truck on-line out of state and assisted with the loading of same on transport truck that was sent to small to fit the heig these people help me buy my truck on-line out of state and assisted with the loading of same on transport truck that was sent to small to fit the height of truck More