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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
538 Reviews
Call Service Center (262) 254-7195

538 Reviews of Boucher Buick GMC of Waukesha - Service Center

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August 19, 2024

I requested for GM to take my truck to Boucher and they agreed which was the right decision. They were the best every step of the way. They kept me updated and helped with any requests that I had. I would More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Report | Print
Aug 19, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks, Jim, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

August 10, 2024

The service department is always clean and the service people are knowledgeable about the service you need on your vehicle More

by BUNGER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Report | Print
Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

August 10, 2024

Easy in , easy out. Did what I asked. Provided information without overselling. I’ll go back. More

by BILL.RELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Report | Print
Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you, Bill, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

August 10, 2024

We were an out of town work-in. Jason and the technician worked hard to get our transmission fixed as soon as possible. If I lived in Waukesha, I would be buying my next Enclave at More

by Tennessee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Report | Print
Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and our team met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Dwight Johnson Service Manager 262-409-2600

August 09, 2024

They are a pleasure to deal with. They know what it means to provide complete service. More

by spdracr25s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Report | Print
Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher Buick GMC of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dwight Johnson Service Manager 262-409-2600

August 08, 2024

Very fast and efficient, got there and was done in under an hour for my full service oil change More

by carolmaez213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Dakin Woods
Report | Print
Aug 09, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you, Carol! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Dwight Johnson Service Manager 262-409-2600

August 08, 2024

Excellent service and can be trusted on all your recommendations. They offer fast and reliable service. More

by DREARDON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Dakin Woods
Report | Print
Aug 09, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

August 08, 2024

This was the first time I had dealings with Boucher Buick GMC and it was a pleasant experience More

by dtropers
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

July 30, 2024

Pleased they took care of me immeduately. Great to get shuttle service back and forth. More

by Lkluesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

June 24, 2024

We bought our Yukon in for transmission repair. Left the car for a week. Had to rent a car to go home. Spent $1200. When we picked it up to drive home the identical problem occurred within 2 days. More

by bmaslonkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dwight Johnson Service Manager 262-409-2600

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