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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.1
545 Reviews
Call Service Center (262) 254-7195

545 Reviews of Boucher Buick GMC of Waukesha - Service Center

Sort by
September 21, 2024

Just a great experience all around. Sales person Jeff Fisher was wonderful and very informative. More

by Lee Abplanalp
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks, Lee, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

September 13, 2024

Our salesperson Luke was very personable and easy to get a hold of. The experience of buying our suv was great we got to bring it home that night. More

by Nathandevermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review, Nathan! We're happy to hear that Luke was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Dwight Johnson Service Manager 262-409-2600

September 11, 2024

Service department was great. I'm from out of state and they handled our first oil change on our new Envista. More

by Erinbarr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Dakin Woods
Report | Print
Sep 12, 2024 -

Boucher Buick GMC of Waukesha responded

Erin, Thanks for sharing about your service experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

September 11, 2024

Nick, our salesman and everyone that was involved was very helpful. We are return customers. More

by joestantoine
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Boucher Buick GMC of Waukesha responded

Joe, We are very happy to have provided you with such a positive experience! Nick and our team sincerely value your business and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

September 11, 2024

Bought my first Buick at Boucher in Waukesha. Dealer is great on customer service. Everyone was welcoming and attentive. Beautiful dealer In and out. My sales guy Luke was honest and not pushy. S More

by Eric Pagan
Recommend Dealer
Yes
Employees Worked With
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sturgul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Boucher Buick GMC of Waukesha responded

Eric, Thank you for taking the time to share your feedback with us. Luke, Scott, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

August 27, 2024

The entire service team takes every effort to get me in, treat me with respect and honesty and, super importantly, keep my GMC Diesel running smoothly. More

by DREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks, Drew, for sharing about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

August 26, 2024

my car was in for a problem with the back up camera from July 23 to Aug 2 . I had to return the car back on August 12 for the same problem. the car sat at dealer till August 21. on the 21 I called Joe O More

by HAINEYJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 19, 2024

I requested for GM to take my truck to Boucher and they agreed which was the right decision. They were the best every step of the way. They kept me updated and helped with any requests that I had. I would More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
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Aug 19, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks, Jim, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

August 10, 2024

Easy in , easy out. Did what I asked. Provided information without overselling. I’ll go back. More

by BILL.RELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Report | Print
Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you, Bill, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

August 10, 2024

The service department is always clean and the service people are knowledgeable about the service you need on your vehicle More

by BUNGER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Report | Print
Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

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