Boucher Chevrolet of Waukesha

OUTSTANDING SERVICE!! TRUTH BE TOLD JUST BASED ON MY CHALLENGING CREDIT SCORE I SHOULDN'T BE IN THIS SUPER NICE VEHICLE. BUT THANKS BE TO GOD & THE EXCELLENT STAFF AT GORDI TRUTH BE TOLD JUST BASED ON MY CHALLENGING CREDIT SCORE I SHOULDN'T BE IN THIS SUPER NICE VEHICLE. BUT THANKS BE TO GOD & THE EXCELLENT STAFF AT GORDIE BOUCHER CHEVROLET THE FAVOR OF GOD & MEN WAS POURED OUT ON ME. I was in the market for a new/newer vehicle than my 2016 Chevy Malibu which I had for 3 years with three years left of financing. I originally got the Malibu (my second vehicle from Andrew) from Andrew Chevrolet....not going to say anything true about them cause they're not here to defend themselves. I just wish I had did more research and had the gained knowledge I have now. Anyhow, from start to finish Mr. Minerney was a down right honest auto salesperson the whole process. He was very smart & knowledgeable about putting me in the exact vehicle (2018 Chevy Equinox with a little under 40K miles) that I needed. And did I mention the car still has some remaining warranty on it which puts my mind at total ease. Here's the best part of my experience: I received double the amount for my trade (2016 Chevy Malibu) than what other dealerships had been offering me, I also got like $6K in savings, and Tommy in Finance Dept. (who was great as well & proficient) pointed out some more money that I saved/received off the price of the vehicle. To everyone (Pat, Tommy, Kyle, Service Dept) at Gordie Boucher anyone who laid hands on my paperwork or even serviced this vehicle...I just want to say THANKS SO MUCH MUCHO GRACIAS!!! More

New Lease My lease was ending on my current vehicle (not a Chevrolet), and I've been wanting to try out an SUV. Anthony, Patrick, Tommy and Jim were the awesom My lease was ending on my current vehicle (not a Chevrolet), and I've been wanting to try out an SUV. Anthony, Patrick, Tommy and Jim were the awesome team that helped me that day. They were very polite, helpful, friendly and efficient. They made me feel special. I left with a 2020 Equinox and a smile on my face. More

Second Time Bought a 2018 Equinox from Dave Allard. Second car we have purchased with Dave’s help. Very pleasant experience which is why we came back. Will call o Bought a 2018 Equinox from Dave Allard. Second car we have purchased with Dave’s help. Very pleasant experience which is why we came back. Will call on Dave the next time we are in need of a car. More

Valerie was very us being old all the tech things she helped It was a good experience even though we are old there was a lot to take but Valerie was very helpfull felt the 2018 Equinox was tight for us. It was a good experience even though we are old there was a lot to take but Valerie was very helpfull felt the 2018 Equinox was tight for us. More

Immediate attention. I experienced immediate, polite, friendly attention to car and my comfort needs while waiting for completion of service. My skill with concise editin I experienced immediate, polite, friendly attention to car and my comfort needs while waiting for completion of service. My skill with concise editing prevents more wordiness! More

We were able to lease the vehicles we wanted for what we believe was a fair price while being treated in a respectful and never “pushy” way. believe was a fair price while being treated in a respectful and never “pushy” way. More

Dave Kastner and Amy Speed did a great job. They got me through the process quickly and the paperwork was simple to understand. The credit Manager was Through. through the process quickly and the paperwork was simple to understand. The credit Manager was Through. More

horrible service Car was in for oil change and squeaky spring? in the rear of the vehicle. I dropped it off the Wed night before and had a 730 am appt the next day. Car was in for oil change and squeaky spring? in the rear of the vehicle. I dropped it off the Wed night before and had a 730 am appt the next day. By 230-3 pm I did not receive a call about the vehicle, so I called. I was told that they were not getting it done because people were out on work comp and were sick. Understandable, but a call would have been nice. The next day (Fri), same thing...no call, so I called. They were not done, so I would need a rental, but one my size was not an available option. I made it work, but they were aware that it was not convenient with the size of my family etc. I took the rental vehicle and received a call a while later that they needed all of my information again (Drivers license, insurance, and credit card) as there was a mix-up. I later looked at the name on the rental agreement that I had and it was not mine. I had someone else's name, DOB, drivers license #, address, phone number and insurance info., but my CC info. So who has all of my information, and what are they doing with it. That is extremely unprofessional. At the end of the day on Monday, I still did not hear anything, so I called yet again. Now they were working on it, but I had a rental (that doesn't fit my family), so they said that the tech will get pulled off to do other things. Two more days pass and Wed evening my husband called and left a message. No response, so he called again. Now the tech was gone and so was the service manager and the person he talked to had no idea what was going on and was not about to help him. Thurs., I finally got a call that it was done but was not fixed because GM doesn't have a fix for the issue. I told him on the phone that I would like to make sure that they washed my car before pick-up. He told me that would not be a problem and ensured that it would be ready. I came and picked up my vehicle and the lot attendant pulled it up and grabbed a hand full of stuff from the floor of the drivers side (garbage) and in Boucher fashion it was NOT washed, like promised. I walked up to the vehicle and noticed a empty soda can thrown on the drivers floor (not mine). I said to the lot attendant, are you seriously going to leave this soda can in here? He just looked at me and walked away. No problem, I will pick up your garbage!! And how long are you in my car that you are drinking in it and using it as a garbage can. You are supposed to be fixing it, not eating lunch in it!! I then called the service tech, (I was not happy) and left a message that I wanted him to call me back...I never got a call back. Horrible Service!!!! More

Great This is the third survey sent to me since I serviced my car. I have indicated that Devin did a great job but these inane, repetitious surveys that for This is the third survey sent to me since I serviced my car. I have indicated that Devin did a great job but these inane, repetitious surveys that force me to write x number of words only serve to destroy whatever rapport or loyalty that had been generated. Stop sending them to me!!!!! This is at least the third time I have requested and I promise the next one I receive I will rate your service as low. More

The service I receive by the Boucher Automotive Group is always outstanding! This service was quick, fast, and friendly! Thank You for the great service! always outstanding! This service was quick, fast, and friendly! Thank You for the great service! More