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Boucher Hyundai of Janesville

Janesville, WI

4.5
984 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 984 reviews

May 06, 2025

It took almost 2 months to get the car fixed. I know this wasn't the fault of the service department, my only complaint is that communication was not the best. I only got updates when I called to More

by PGUSTIN56
Recommend Dealer
Yes
Employees Worked With
Hunter
May 06, 2025 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ross Cartwright Service Manager 608-750-1200

May 03, 2025

Good n friendly no problems nice n easy They were nice to answer all my questions I go back again More

by gutz3591
Recommend Dealer
Yes
Employees Worked With
Jeremy Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Snow
May 03, 2025 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Cartwright Service Manager 608-750-1200

May 02, 2025

I was there for oil change and recalls/update Bluelink. They did not fix the problem with bluelink. I still have problems More

by MARYMELODYOFLOVE
Recommend Dealer
No
Employees Worked With
Service department
May 06, 2025 -

Boucher Hyundai of Janesville responded

Mary, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ross Cartwright Service Manager 608-750-1200

May 01, 2025

Three recalls and only performed two because a fuse was out of stock. Now I have to make another appointment when the fuse shows up. More

by catzcoach11
Recommend Dealer
No
May 05, 2025 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ross Cartwright Service Manager 608-750-1200

April 29, 2025

Sales rep Oneida was extremely knowledgeable, professional, and made every aspect of the deal a pleasure. More

by imytandd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Botten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Boucher Hyundai of Janesville responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Hyundai of Janesville! Nick Perkins General Sales Manager 608-750-1200

April 28, 2025

Very responsive to my call and request to meet 2 hours away from dealership to view to buy!!! More

by Jsaccoman8
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Cartwright
Apr 28, 2025 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come! Ross Cartwright Service Manager 608-750-1200

April 25, 2025

I enjoyed the visits I made to this dealership. My salesman Zach was a pleasure to work with and held himself in a professional manner. All the inner departments (sales, finance, vehicle prep/ser More

by TODD
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Sederstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Todd, and we look forward to working with you again. Ross Cartwright Service Manager 608-750-1200

April 24, 2025

Very good experience with sales. A little less with finance as they did not originally show us all warranty deductible information until we inquired. More

by Orchids414
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 24, 2025 -

Boucher Hyundai of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

April 24, 2025

Had to reach out to service for 2017 Sonata hybrid, which had a failed engine. Service informed me of all the repairs needed, and a possibility the vehicle cannot be repaired. My plan was to purchase a used More

by Go green,green
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

April 19, 2025

Told me lie after lie. Had to move my unfixed car to a different mechanic. May not buy anouther hyundai after this ecperience and ill need a new car in the next 6 mo More

by Eheling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Boucher Hyundai of Janesville responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ross Cartwright Service Manager 608-750-1200

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