Boucher Hyundai of Waukesha

Our sales rep was easy to work with and patient. He gave us space to decide. He gave us space to decide. More

The only thing that they should ask is, do you want your paperwork printed out or do you want it on a computer stick? I would prefer my paper to have been printed out. I can’t get it to download and I still paperwork printed out or do you want it on a computer stick? I would prefer my paper to have been printed out. I can’t get it to download and I still would like a copy of all my paperwork printed out please let me know when it’s ready and I will come and get it More

Bryan was wonderful! He really listened to my concerns around purchasing a vehicle and actually cared about my driving needs and habits. I also appreciated that when the He really listened to my concerns around purchasing a vehicle and actually cared about my driving needs and habits. I also appreciated that when the original vehicle I was looking at didn’t work out that he showed me the same vehicle, just used. It is an amazing car!! More

Boucher Hyundai of Waukesha helped my family and I get into our new Palisade. I can’t say enough about how helpful, knowledgeable and friendly everyone was at the dealership. I would highly recommend anyo into our new Palisade. I can’t say enough about how helpful, knowledgeable and friendly everyone was at the dealership. I would highly recommend anyone who is interesting in purchasing a Hyundai, to purchase from here. Thank you More

Knowledgeable and friendly staff. They understood my priorities in choosing a vehicle and were respectful of my time. They understood my priorities in choosing a vehicle and were respectful of my time. More

fantastic service. The only thing I would change is not just to hand someone on computer chip for their paperwork elderly people may prefer them to be printed and hande The only thing I would change is not just to hand someone on computer chip for their paperwork elderly people may prefer them to be printed and handed to them and that’s what I need. I need a printed copy of my paperwork otherwise everything else was super. More

Boucher has now served me twice. Both times high quality service in exceptionally clean facilities. Highly recommend Boucher dealerships. Both times high quality service in exceptionally clean facilities. Highly recommend Boucher dealerships. More

We bought our new 2925 Santa Fe Caligraphy hybrid last year great car my only complaint is we never got a walk around or any explanation how all the electronics worked, just here are the keys enjoy. year great car my only complaint is we never got a walk around or any explanation how all the electronics worked, just here are the keys enjoy. More

If I could give this dealership ZERO stars, I absolutely would — they’ve earned every bit of this terrible review. I purchased a Santa Fe about 3-4 weeks ago. Prior to arriving, I called ahead, gave the would — they’ve earned every bit of this terrible review. I purchased a Santa Fe about 3-4 weeks ago. Prior to arriving, I called ahead, gave the exact make, model, and color I wanted, and was told everything would be ready. All the sales rep — [Insert Name] — had to do was have the paperwork waiting. Instead, I sat there for three hours. Strike one. I put down $10,000, traded in my vehicle valued at $14,500, and was quoted $39,500 — which basic math says should leave me financing around $15,000. Two days later, I received my Hyundai Finance paperwork and discovered that [Insert Name] had sneakily added nearly $5,000 in extras without telling me. No mention. No explanation. Just buried in the contract. Trip 1 – (Keep in mind, this dealership is a 25-minute drive one way) I drove back to confront them and agreed — against my better judgment — to split the difference and keep the warranties, just to move on. I tried to be reasonable. Not long after, I noticed the right-side door was making an abnormal sound — something was clearly broken. This is a brand new car. Trip 2 – I brought the car back and dealt with Devan in service. He told me they didn’t have the part, but they would next-day ship it. I had to call them the following day (because no one ever bothers to update you), and Devan told me it hadn’t arrived — but maybe tomorrow. Trip 3 – I called again (of course) and was told it was ready. I drove back, picked up the car… and the issue still wasn’t fixed. Trip 4 – I called to inform them the door still wasn’t repaired. They told me to bring it in again. I did — on Tuesday, July 8th. I was told (once again) the part would be overnighted. I called July 9. No part. I called July 10. No part. I called July 11. Still no part. It is now Monday, July 14, and surprise — they still don’t have the part. At this point, they've had my car almost as long as I have. From sales to service, this place is an absolute disaster. Zero transparency. Zero urgency. Zero care for the customer. They will lie to your face, take your money, dodge your calls, and waste your time — over and over again. DO. NOT. BUY. FROM. HERE. If you value your time, money, and sanity — stay far away from this dealership. As of July 14, I still don’t have my car. And no — I don’t trust them. Truth: 0 stars Integrity: 0 stars Basic honesty: 0 stars More