Boucher Hyundai of Waukesha

goes the extra mile Had an appointment with Brad Volkmann at Boucher Hyundai of Waukesha to see a Hyundai Kona. He was prompt and prepared, the car was ready when we Had an appointment with Brad Volkmann at Boucher Hyundai of Waukesha to see a Hyundai Kona. He was prompt and prepared, the car was ready when we got there.(unlike a different dealer that failed miserably) This was the 2nd Kona that we had driven, the car was spotless. It looked new even. Unfortunately, it was an SE trim model, not the SEL, we really wanted the one with the Blind Spot and Rear Cross Traffic Warning. Brad and his manager checked all of their dealerships and didn’t have one. His manager made an offer that was very close to our desired monthly payment, we were quite surprised to hear that! I’m sorry, but we don’t remember the manager’s name. Needless to say, he gave us an excellent deal on a New Hyundai Kona SEL, including our trade in car. It took us a while for all of the paperwork and everything, but the wait was worth every penny. Brad Volkmann was friendly and helpful during the whole process. My only issues that I saw were phone numbers mixed up , mine and my wife’s, and they call gap insurance “Total Loss” insurance. The insurance we had reconsidered after reading through the flash drive that contained all of the documents. But it’s only $900 for the 60 month loan, so it’s not too bad, even though it only covers a “Total Loss” so we decided to just keep the insurance, and pay the extra $15 per month. More

Routine maintenance Brought my Hyundai Elantra in for an oil change, tire rotate and needed rear shocks. Dan Doble communicated with me each step of the way, as I had dro Brought my Hyundai Elantra in for an oil change, tire rotate and needed rear shocks. Dan Doble communicated with me each step of the way, as I had dropped off my vehicle. Very professional, service was done on time without any issues. More

Oil change and tire rotation. It was easy to make the appointment and I was taken care of promptly. Any necessary purchases were addressed prior to service being done. Everyone wa It was easy to make the appointment and I was taken care of promptly. Any necessary purchases were addressed prior to service being done. Everyone was ver cordial. More

Best experience with Fawn! Really found exactly what I was looking for! Working with Fawn was great and honestly the best person I think we could’ve had for us! Really found exactly what I was looking for! Working with Fawn was great and honestly the best person I think we could’ve had for us! More

unable to fix car You had my car for 44 days and I still have the same problem I too it in for Makes no sense to me that you are unable to fix a warning light You had my car for 44 days and I still have the same problem I too it in for Makes no sense to me that you are unable to fix a warning light More

Quick, reliable, thorough service I appreciated the thorough inspection and quick oil change / tire rotation service, as well as the car wash! Thanks for explaining my new-to-me vehicl I appreciated the thorough inspection and quick oil change / tire rotation service, as well as the car wash! Thanks for explaining my new-to-me vehicle's recommended mile maintenance. More

New car purchase It was the best fun car buying experience ever. I had a blast with everybody involved from sales to finance. The customer service was the best the n It was the best fun car buying experience ever. I had a blast with everybody involved from sales to finance. The customer service was the best the new car was the bonus. More

Amanda She was so amazing to me and my husband Gregory. Amanda She was so amazing to me and my husband Gregory. We really appreciated Amanda's advice and patient the experience was smooth in easy. Amanda She was so amazing to me and my husband Gregory. We really appreciated Amanda's advice and patient the experience was smooth in easy. More

Oil change Needed oil change. Was told a cover was plastic missing, wanted to charge us almost $400, but cover most likely left off after last oil change there. Needed oil change. Was told a cover was plastic missing, wanted to charge us almost $400, but cover most likely left off after last oil change there. Offered a car wash, they didn’t wash it. 2nd time this happened. More

STUPENDOUSLY WONDERFUL! Didn’t take long at all, polite, friendly and professional! And what a great looking crew as well. I recommend this shop to anyone who wants their car Didn’t take long at all, polite, friendly and professional! And what a great looking crew as well. I recommend this shop to anyone who wants their car done right. More