
Boucher Hyundai of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Fawn was amazing start to finish! We initially found the Palisade we wanted at another dealership and we took too long and it was sold by the time we decided. At that point, the transmission went out in o Palisade we wanted at another dealership and we took too long and it was sold by the time we decided. At that point, the transmission went out in our current vehicle and were in a panic. After calling numerous dealers, we got in touch with Fawn and she went above and beyond to make sure we weren't stranded until the one we wanted came in. She kept us updated weekly on the status of the Palisade and went thru every feature with us when we picked it up. I am actually thankful now for our initial problems that led us to Boucher and Fawn! More
Dealership Lacks Customer Service/Satisfaction Our experience with 2 sales people was very disappointing. They refused to provide us with a $55 owners manual when we purchased a 2016 car for $62,00 Our experience with 2 sales people was very disappointing. They refused to provide us with a $55 owners manual when we purchased a 2016 car for $62,000. Would you consider this good customer service/satisfaction? One of the salesmen said he would buy us lunch the day we purchased the car. After reminding him twice, we are still waiting for reimbursement. However, Fred in finance was super. He had all the paperwork ready when we came to pick up the car. Do your homework, Again, the experience we had with the dealership providing customer service/satisfaction was unacceptable in our opinion. More
After going to another dealership and having horrible customer service, a friend recommended Boucher Hyundai. I was looking for a Sonata. Nick and Dade were great!!! I told them we’re I wanted to be numb customer service, a friend recommended Boucher Hyundai. I was looking for a Sonata. Nick and Dade were great!!! I told them we’re I wanted to be numbers wise and Nick figured I could upgrade my car and still be where I was comfortable paying. Dade was extremely knowledgeable on the Sonatas features. For purchasing a certified Hyundai I got a Dyson vacuum as we as free maintenance first 15,000 miles. In a year or two my wife will need a newer car and we will be back. Thank you!!!! More
Car service Randy Malitz is a wonderful ambassador for your organization. Always friendly, always knowledgeable, and always helpful. Even Dennis, the guy he sends Randy Malitz is a wonderful ambassador for your organization. Always friendly, always knowledgeable, and always helpful. Even Dennis, the guy he sends to pick up and deliver my serviced vehicle is a gentleman. Well done! More
Regular service visit. Everyone is always friendly from the time you drive your vehicle in the door. I was informed of what would be done and had any appropriate coupons ap Everyone is always friendly from the time you drive your vehicle in the door. I was informed of what would be done and had any appropriate coupons applied. More
Very positive experience It was my first time to the service center with my new car. Everyone was very friendly and helpful. They service on my vehicle went faster than expect It was my first time to the service center with my new car. Everyone was very friendly and helpful. They service on my vehicle went faster than expected. More
Great service. Thanks again for the great service. Each time I get work done on my car the service is Excellent. I also think that it's great that they wash my car w Thanks again for the great service. Each time I get work done on my car the service is Excellent. I also think that it's great that they wash my car when they are done. More
Excellent group of people, very friendly and helpful. Concerned with fulfilling the options we were looking for in a new vehicle. Very knowledgeable about the group of people, very friendly and helpful. Concerned with fulfilling the options we were looking for in a new vehicle. Very knowledgeable about the vehicles and the process. More
Great. Salesman was very informative and helpful Very accommodating. Steve answers all of my questions and concerns. No pressure just trying to help me get what would work best for my driving needs Very accommodating. Steve answers all of my questions and concerns. No pressure just trying to help me get what would work best for my driving needs More
Great service as always! Dan Doble took great care of me and my car. I had new tires put on along with my oil change. Dan made sure I got the best deal and price by comparing Dan Doble took great care of me and my car. I had new tires put on along with my oil change. Dan made sure I got the best deal and price by comparing the coupons from my maintenance plan vs the coupons and other specials the dealership was running. He always takes the time to make sure everything is done right and is always happy to answer my questions. I don’t live in that area anymore, but I continue bringing my vehicle to them because I trust them and they always do a great job! More