Boucher Hyundai of Waukesha

Not good Tried to slip in a service contract without my consent. Never verbally discussed this with me once...just wrote it in the contract before I said yes Tried to slip in a service contract without my consent. Never verbally discussed this with me once...just wrote it in the contract before I said yes More

Excellent service Throughout my entire experience I had two very helpful salesmen that were so patient and kind (even when I practically test drive the entire lot). It Throughout my entire experience I had two very helpful salesmen that were so patient and kind (even when I practically test drive the entire lot). It also was a great environment because no one pressured me into anything I didn’t need. They also helped a lot when it came to the financing. The salesman I highly recommend is Lenny Dibrito More

Immediately addressed issue with car We drove into Boucher Hyundai without an appointment. Our 2014 Santa Fe was making noises which we thought might be a brake issue. Boucher was able to We drove into Boucher Hyundai without an appointment. Our 2014 Santa Fe was making noises which we thought might be a brake issue. Boucher was able to look at the car and service it that afternoon. They were also kind enough to shuttle us home while the repair was completed. More

Unhappy about all aspects of their service Bad enough that my engineer blew due to manufacturer defect. It took almost three months (roughly twice the quoted timeframe with no dealer initiated Bad enough that my engineer blew due to manufacturer defect. It took almost three months (roughly twice the quoted timeframe with no dealer initiated updates communicated) for them to fix it. Then I pick up my car to find the windshield is broken down the middle and they deny all responsibility, trying to claim it was already there. It wasn't. They tried to "prove it" by sending me a picture that doesn't show the break and refused to do anything about it. Very unsatisfied. I will go out of my way to let people know how little I trust this dealership. More

Excellent Service! Great sales person! Would recommend to anyone and will probably be returning in the future when my lease is up. Their stock is by far the best in the Great sales person! Would recommend to anyone and will probably be returning in the future when my lease is up. Their stock is by far the best in the area! More

Disappointed Had my car towed from WI/IL border it died completely. Would not drive or run absolutely nothing. I took it to Russ Darrow who jumped it so I coul Had my car towed from WI/IL border it died completely. Would not drive or run absolutely nothing. I took it to Russ Darrow who jumped it so I could get it to your dealership. After 3 days I am told there is absolutely nothing wrong with the car. How am I suppose to trust a car that died while I was driving on the freeway. Computer related issue. Actually showed an outside temp of over 100 degrees which was not correct Then it died and I had to pay almost 300$ to have it towed. I’m told nothings wrong with it. I am not comfortable taking it long distances now Also my headlights were left on, and my car was not parked in front like I was told but left in the back. Almost thought my car would have been washed and ready to go especially since no issues were found. Also my book for the car was no longer in the glove compartment. I don't remember what else was in the glove box but I do know it was not empty like I found it. More

Lease Best experience I have ever had when leasing a new vehicle. They were knowledgeable and went out of their way to make sure I was completely satisfied Best experience I have ever had when leasing a new vehicle. They were knowledgeable and went out of their way to make sure I was completely satisfied. More

Bought a New Tucson Sport 2019 Thank you Boucher Hyundai of Waukesha. I now own a new 2019 Hyundai Tucson Sport. Experience in purchasing was great. I enjoy taking my time in goi Thank you Boucher Hyundai of Waukesha. I now own a new 2019 Hyundai Tucson Sport. Experience in purchasing was great. I enjoy taking my time in going to work in the morning, driving my new car. More

Oil Change Excellent customer service. Quick turn time on my oil change and tire rotation. I dropped my car at 715 and it was completed by 10.. Excellent customer service. Quick turn time on my oil change and tire rotation. I dropped my car at 715 and it was completed by 10.. More

Purchase of a new vehicle Good experience. Mike is very friendly and honest easy to talk with. Would recommend him to anyone I know. Made my car buying experience very pleasant Good experience. Mike is very friendly and honest easy to talk with. Would recommend him to anyone I know. Made my car buying experience very pleasant More