Boucher Hyundai of Waukesha - Service Center

We used to get good service at this dealership, but lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues would have shown that they needed to do more work. Instead they released the car to us with the wipers not working and the key fobs needing reprogramming. We left multiple messages for the service manager to call us back over this poor situation, and to date Rob Heaney, the manager, has yet to return our messages, letting other people deal with us. The car had to be returned twice to fix everything, and we just learned an outstanding recall fix wasn't implemented so now we will have to bring the car back yet again. More

Been with them for over 12 years. Have always had good service and very friendly personnel to deal with, do not intend to switch now. Have always had good service and very friendly personnel to deal with, do not intend to switch now. More

You forgot to tighten the oil pan plug after changing the oil. I was lucky to catch it before the plug fully came unscrewed and damaged the engine. oil. I was lucky to catch it before the plug fully came unscrewed and damaged the engine. More

Ruben and Tim were both AWSOME! Car runs better than when it was new. Great service! Highly recommend Car runs better than when it was new. Great service! Highly recommend More

They made the purchasing process very easy and stress free. Our salesman was very knowledgeable about the vehicle we were interested in. free. Our salesman was very knowledgeable about the vehicle we were interested in. More

Very nice building and atmosphere, best selection of cars in the state for what I was looking for in the state for what I was looking for More

I never serviced my vehicle here. They falsely creating a service record on my vehicle. Its getting uploaded to my carfax history too. They falsely creating a service record on my vehicle. Its getting uploaded to my carfax history too. More

Great advice and communication. Quality of work is great and they were courteous and timely Quality of work is great and they were courteous and timely More

Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More

Salesman was great Dominic great experience would come back for next car very comfortable greet very frfriendly back for next car very comfortable greet very frfriendly More