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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,048 Reviews
Call Service Center (262) 254-6911

2,048 Reviews of Boucher Hyundai of Waukesha - Service Center

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March 03, 2024

Fast efficient Great system in place for fast service. Time passed quickly as we waited. More

by irishxrose2424
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2024

Not. Good. Wait time was extremely long. On line process sucked. Pricing was oncorrext Not More

by mcilwees
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Derek
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Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

March 01, 2024

Lied to after finding out the history of the vehicle I just purchased Definitely would not purchase another vehicle from your dealership More

by Jacksona764
Recommend Dealer
No
Employees Worked With
Chris Baker
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Mar 01, 2024 -

Boucher Hyundai of Waukesha responded

Hi Jackson, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 28, 2024

Very professional, very friendly, great customer service, thank you! Would highly recommend to my friends and family More

by Tppokwinski
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
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Feb 29, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thanks again for the recommendation, and have an amazing day!

February 28, 2024

Excellent experience all the way around. Thank you I was happy with the whole experience thank you More

by ljohnston10
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Report | Print
Feb 29, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

February 28, 2024

Willing to please and accommodating, willing to work with you. Sales rep Darlene was very helpful and conscientious More

by lesstaff
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Report | Print
Feb 28, 2024 -

lesstaff responded

Darlene went out of her way to make sure I was happy with my purchase. Went over the differences between the new vehicle and previous one. Went above and beyond to solve any concerns I had.

Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

February 27, 2024

Excellent service and friendly customer service. Excellent service and friendly customer service. Kerwin kept me informed as to the status of my car though out. More

by CTKWINES
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Report | Print
Feb 27, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

February 25, 2024

I was in for an oil change only . He got me in quickly, provided info as needed and showed me your high priced add ons as I'm sure are required . I purchased what I needed. He complie More

by dnicholson1
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Report | Print
Feb 26, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 25, 2024

Great service. Even cleaned my filthy winter floor mats! Professional, prompt, courteous. They made up for some previous service problems I had. More

by khablewitz
Recommend Dealer
Yes
Employees Worked With
I believe it was Dan
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Feb 26, 2024 -

Boucher Hyundai of Waukesha responded

Hi khablewitz, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! If there is anything else that we may do for you, please do not hesitate to reach out!

February 25, 2024

They must've jumped through the ring of fire to get a loan approved for me, for the car that I wanted! Chris was so very kind all the time, and he was always patiently answering all my texts and question More

by BLUELACE
Recommend Dealer
Yes
Employees Worked With
Chris Baker
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Feb 25, 2024 -

BLUELACE responded

Thank you, Chris Baker, and Boucher Hyundai of Waukesha for coming to the rescue on my day of need, and getting me all taken care of! And for being quick to reply to my first online inquiry about the car, and for securing it for me.

Feb 26, 2024 -

Boucher Hyundai of Waukesha responded

Congratulations Bluelace on your new car! We are glad that Chris was able to provide you with such a great experience! Thank you for the great rating and please come back to see us again.

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