
Boucher Nissan of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Wondering if someone can explain why my 20-year old daughter came into your service department today for one of the free oil changes and was told she that she also needed a "recommended" brake fluid re daughter came into your service department today for one of the free oil changes and was told she that she also needed a "recommended" brake fluid replacement? She bought a certified used 2017 Nissan Sport Rogue in May that now has approximately 20,000 miles on it. The official Nissan owner's manual service book shows that this is not on the service schedule until the car has 80,000 miles or is 96 months old. Obviously nowhere near that mileage or age, and no, this isn't under "severe maintenance conditions." All I can figure is that she as a young adult female was an easy mark for your service team to hit her up for a $ 120+ add on that is almost pure profit. The ball's in your court. Keep in mind that her Dad (me) has significant expendable income so your response to this post may decide whether or not you gain or lose many, many thousands more in sales in the future. She should have known better, and if she has any more free oil changes, I told her to be screaming FREE OIL CHANGE ONLY the minute she steps out of her car. I am beyond disappointed that what has otherwise been a good experience (good salesperson, great sales process, fair price on the vehicle) is now being marred with this. I can't think of ANY vehicle short of an Abrams tank that might need a brake fluid replacement at only 20,000 miles. More
Superb service from everyone, but especially Lenny. I've been a customer for many years, and I keep coming back because of great quality of cars and outstanding customer service. Love my new car. Thank you. been a customer for many years, and I keep coming back because of great quality of cars and outstanding customer service. Love my new car. Thank you. More
A smooth and easy transaction. Nice people willing to work with me to find exactly what I wanted. Thomas Sobieski Was the Associate I worked with, listened, and worked with me every step of the way. Than work with me to find exactly what I wanted. Thomas Sobieski Was the Associate I worked with, listened, and worked with me every step of the way. Thank you again More
They were great to work with. I'm happy with my new car. Mike took good care of us and made sure we were pretty much at the month payment we were looking for. Mike took good care of us and made sure we were pretty much at the month payment we were looking for. More
Drove in without an appt. Thought I had a problem with my Tire pressure system and the rep.said would check it out ASAP. It turned out I had a nail jammed in a tire and it was affecting the tire pressure rea Tire pressure system and the rep.said would check it out ASAP. It turned out I had a nail jammed in a tire and it was affecting the tire pressure readings. They plugged the tire and reset the system at a very reasonable price and everything took less than an hour. Excellent service! More
Alex was professional,knowledgeable and courteous. We enjoyed working with him and would recommend this dealership to family and friends. Would return to Boucher Nissan for future car purchases. enjoyed working with him and would recommend this dealership to family and friends. Would return to Boucher Nissan for future car purchases. More
I took the car in for my wife she gave me a coupon. I gave the oil change coupon to the intake guy. After it was done he said it was disallowed. I believe they honored before and if I was told I would ha gave the oil change coupon to the intake guy. After it was done he said it was disallowed. I believe they honored before and if I was told I would have gone to RussDarrow. I don’t know which guy More
Service was fast and easy with the department. I was able to get a same day oil change before a long trip. Everyone in the store is friendly and helpful to get a same day oil change before a long trip. Everyone in the store is friendly and helpful More
Brandon was very helpful on phone and at dealership. Personable. Informative. Listened. Work done quickly. Problem was minor so no charge. Very satisfied with outcome. Personable. Informative. Listened. Work done quickly. Problem was minor so no charge. Very satisfied with outcome. More