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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

July 12, 2019

Amazing service My experience with Dave and Amy at Bourne’s Auto was best I’ve ever experienced at a dealership. I definitely recommend and will be back. More

by chuckdiaz177@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! The purchasing process at Bourne's is different from that of many others, and we hope that every customer finds their experience to be similar. Dave and Amy are valued members of our team and I can assure you that it was their pleasure to assist you with your purchase! Please do not hesitate to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

July 12, 2019

Excellent Customer Service Experience! Gregory Cummings was amazing! He was honest, patient, and extremely helpful when it came down to helping me choose a vehicle. Greg is very nice young More

by Moomay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 12, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and positive review of your experience at Bourne's! Greg appreciates your recognition, and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

July 11, 2019

Easy quick and honest Looked at about 5 other dealerships locally before going to Bourne's. I had bought a car there before but it had been about 10 years and I now live ab More

by Tyler Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 11, 2019 -

Bourne's Auto Center responded

Tyler, thank you for the 5-star review on your experience at Bourne's! We are pleased to have earned your business once again, and appreciate your continued support of our dealership! Trevon is an excellent sales professional committed to providing the highest level of customer service, I assure you that it was his pleasure to assist you with your purchase. Please do not hesitate to reach out with any questions or concerns. Thank you again, Brendan Rockey Media and Social Marketing Coordinator

July 11, 2019

Great experience! I found a great car, and received great customer service from everyone we met! Thank you Bourne’s - we love the car and it meets all our expectations More

by Diane Tremblay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jul 11, 2019 -

Bourne's Auto Center responded

Diane, thank you for your 5-star review and kind words about your experience at Bourne's! It is our mission to provide everyone that walks into our dealership with the highest level of customer service and we are pleased to have earned your business. It was our pleasure to help you find a great car! Please do not hesitate to reach out with any questions or concerns. Thank you again, Brendan Rockey Marketing and Social Media Coordinator

July 11, 2019

My car review The location was a little far from where I live but it was worth it! Everyone there was friendly and helpful, this was my first car and I felt very ha More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jul 12, 2019 -

Bourne's Auto Center responded

Lauren, thank you for your kind words and positive review on your experience at Bourne's! It is our goal to provide all of our customers with the highest level of customer service. It was our pleasure to assist you with the purchase of your first car! Please do not hesitate to reach out if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

July 10, 2019

Quick, easy and stress free Greg was very helpful with the purchase process. He allowed me to test drive the car before buying and presented all the paperwork in a very professio More

by Eddyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Jul 10, 2019 -

Bourne's Auto Center responded

Eddy, thank you for your 5-star review on your experience at Bourne's! Every customer should expect their experience at our dealership to be stress-free and easy. Greg is an excellent sales professional and aims to provide each customer with great service. I can assure you that it was his pleasure to assist you with the purchase of your new vehicle! If you have any further questions or concerns in the future, do not hesitate to reach out. Thank you again, Brendan Rockey Marketing and Social Media Coordinator

July 10, 2019

Review for Mario and company The experience and quality of service Mario and his team provided to me was truly exceptional. This will not be my last visit to this dealership. I’ve More

by Itconsultants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Bourne's Auto Center responded

Leland, thank you for your recommendation and your 5-star review of your experience at Bourne's! We are pleased that we were able to earn your business, and look forward to seeing you the next time you are in the market for a car! Mario is a great sales professional and I can assure you that it was his pleasure to assist you with your purchase! Please do not hesitate to reach out if you have any questions or need anything in the future. Thank you again, Brendan Rockey Marketing and Social Media Coordinator

July 09, 2019

Better than expected After finding the vehicle on line they were quick to respond to my inquiry about the Jeep.We went there on a Saturday and met with Tori who was very h More

by Jeep life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Bourne's Auto Center responded

Congratulations on the purchase of your Jeep Wrangler! Thank you for your positive review of your experience at Bourne's! We are glad that you are enjoying your new purchase, and pleased that your concerns about the vehicle were addressed in a timely fashion. At Bourne's we always stand by our cars and provide all of our customers with quality pre-owned vehicles. Tori is an excellent sales professional and I can assure you that it was her pleasure to assist you with your purchase. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Marketing and Social Media Coordinator

July 09, 2019

Amazing service This was my first time buying a car. Trevon and the rest of the staff treated me amazing. Such a warm professional staff. Trevon was non stop helping More

by Dread1882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 09, 2019 -

Bourne's Auto Center responded

Congratulations on purchasing your first car! Thank you for the 5-star review of your experience at Bourne's! Our staff is committed to providing the highest level of customer service to every single customer, even if they are not directly working with them. Trevon is an excellent sales professional and I can assure you it was his pleasure to assist you with the purchase of your first car! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Marketing and Social Media Coordinator

July 08, 2019

Great Customer Service! Third car bought from Bourne’s. Always a great experience. We worked with Christine this time. She was wonderful and very helpful. Conscientious of ou More

by Kw9643
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Coriaty
Jul 08, 2019 -

Bourne's Auto Center responded

Wow! Thank you so much for your continued business, kind words and great review. I can assure you it was Christine's pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to reach out. Thanks again, Michael Kelley General Manager

Jul 08, 2019 -

Bourne's Auto Center responded

Congratulations on purchasing your third vehicle from Bourne's! We greatly appreciate your continued business as well as your 5-star review! Christine is an excellent sales professional and it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Marketing and Social Media Coordinator

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