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Bourne's Auto Center

South Easton, MA

4.9
4,788 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,788 reviews

March 28, 2018

Pros and Cons Very busy place with several sales people available. Efficient with paperwork, especially since I knew what make and model I wished to purchase and I More

by steve p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Caroline Simmons, Sue Pereira
Mar 29, 2018 -

Bourne's Auto Center responded

Thank you for your honest feedback Steve. We will use this information and continue to improve. I would be happy to reimburse you for the wiper blades if you would like to provide me with a receipt. We are disappointed that you disliked our "No Hassle" pricing and customer service commitment. The feedback we get from the majority of our customers is quite the opposite. We appreciate your business and do our very best for our customers everyday, we certainly are not perfect. If you would like to reach out to me directly you can contact me at 508-230-2903 or via email at mike@bournes.com. Thank you for your business. Michael Kelley General Manager

March 28, 2018

You should check them out. When you walk into a used car dealership dealership you expect a pushy sales person. But not at Bourne. Everyone has a smile and always welcoming. More

by Tricia77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girls at the front are super nice and friendly
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! The 5 star "No Hassle" experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 27, 2018

There is a reason they are selling cars Jose did a great job selling me a car. The experience was the best I have had buying a car. They had the best price, trade and quick delivery/paperwor More

by IGotACar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. The "best price, trade and quick delivery" experience is exactly what we expect from our team. Your recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 27, 2018

Great Experience Overall My overall experience at bourne’s Auto center was a great one they are very helpful and welcoming at there establishment did a very good job of helpin More

by CJohnson917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your 5 star rating and amazingly positive feedback. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 27, 2018

Great Experience! This was a great experience buying my car. Everyone was very nice and accommodating! Jose was great! He was very helpful and quick, and made this a ve More

by Korynf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Bourne's Auto Center responded

We are thrilled you had an enjoyable buying experience! We appreciate you business, amazingly kind words and 5 star rating. The low stress and quick experience you described is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 26, 2018

Always a great experience at Bourne I just purchased another car from Bourne. Jose Garcia was our sales rep. Buying a car is not my favorite activity but it couldn't have been easier. I More

by Dianne MacAdam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. Jose appreciates your recognition and our entire team appreciates your 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 26, 2018

Amazing Shawn weir was the sales person that helped me out. He went out of his way to help me find what I needed. He's very kind and professional! Bourne's ha More

by Miguel22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled Shawn and the rest of our team was able to earn your 5 star rating! Your recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 26, 2018

Body work My experience with Bourne was excellent. The damaged body work was done in a timely manner. Shawn Weir kept me informed with the progress on a daily b More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your automotive sales and service needs. We appreciate your business and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 25, 2018

Amazing first time buyer experience Aside from the welcoming and professional atmosphere at Bournes, I left %100 percent satisfied with the customer service. Shawn was my sales represent More

by Rhandisyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Mar 30, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase! We are honored to have been a part of such an important and memorable time in your life. We appreciate your kind words about our associate Shawn Weir and your recommendations. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 22, 2018

Because buying a new car can be FUN Bourne's Auto made purchasing a new vehicle painless. I was very indecesive about what I was looking for and Greg P. was very patient and worked with More

by briaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the to review your 5 star experience. Greg appreciates your recognition and our entire organization appreciates your business. We are thrilled you had an enjoyable and fun time finding the vehicle that best fit your needs. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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