Bourne's Auto Center

Great Service We had great service with salesman Jose and financer Dan! This is the second car we have bought from Bourne's and would absolutely go back! We had great service with salesman Jose and financer Dan! This is the second car we have bought from Bourne's and would absolutely go back! More

The Bourne Supremacy From the moment I arrived on there lot,until the time I drove my great new car away. The people that work here are very courteous and helpful. The From the moment I arrived on there lot,until the time I drove my great new car away. The people that work here are very courteous and helpful. The selection of autos are second to none. It’s very refreshing not to be pressured by a car salesmen to buy, buy, buy. My salesman Jose was fantastic. I would definitely recommend buying from Bourne Thank again Paul Cedrone More

Outstanding service. Bourne’s made my entire car buying experience as simple as possible. I had first visited Bourne’s late last year before I decided to try to get a litt Bourne’s made my entire car buying experience as simple as possible. I had first visited Bourne’s late last year before I decided to try to get a little more life out of my old Jetta. From the first visit my sales consultant, Greg P, made me feel comfortable and informed every step of the way. When unforeseen circumstances left me without a car a few weeks ago I knew exactly where to go. I walked into Bourne’s and Greg and I got right to work. With less than great credit and a new parent’s budget he helped me weigh my options within my my limits. We narrowed it down and I drove just a few of the many great cars on the lot. After setting my sights on a beautiful newer VW CC Greg and the finance director, Carlos went over and above and made it happen for me. Not once did I feel left out or pushed on the sale. I was initially nervous facing the overwhelming experience of buying a car for the first time but the amazing staff at Bourne’s did everything they could to make everything simple and stress free. Thanks again! More

Crazy Deals Everything a dealership should offer to the consumer. Even after the finances didn't look like they would work for me, they still were able to work w Everything a dealership should offer to the consumer. Even after the finances didn't look like they would work for me, they still were able to work with me to get the vehicle I really wanted. Very impressed with their professionalism and especially their customer service. Definitely going to purchase here again ! More

Excellent and transparent buying experience. Just bought my 1st car here. Took to my mechanic for inspection before signing docs. All wear & tear was confirmed as disclosed, some even less so.. T Just bought my 1st car here. Took to my mechanic for inspection before signing docs. All wear & tear was confirmed as disclosed, some even less so.. The team at Bourne"s met all my expectations. Delivered as promised. Solid inventory of cars. Great value for the money. Will be back when ready to buy my next vehicle. Thanks Trevon and Jose. More

Great place Everyone was very friendly and got everything done in a quick manner. Jose was a great person to work with very kind and knew what he was talking abou Everyone was very friendly and got everything done in a quick manner. Jose was a great person to work with very kind and knew what he was talking about. Definitely the best dealership we’ve gone to. More

One of, if not the best service in the business. Sue was great throughout the whole process in purchasing a new vehicle that fit me and my budget. I gave her my needs and wants and she was able to ma Sue was great throughout the whole process in purchasing a new vehicle that fit me and my budget. I gave her my needs and wants and she was able to match up everything that most accomadated me for what I needed. With the crazy hours I work from owning my own business, she made it all possible by squeezing me in whoever she could. I recommend going to see Sue at Bournes as she will take care of you as she did me. And I'm sure you will return when it's time for your next vehicle, because I know I will be! Sean Harrington was also a great help and is such a great asset to your business. All of the staff cares about everyone that comes in and it shows. Thank you guys for being who you are! More

Price was good, customer service not good Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary Purchased a car from them. They told us only one key is required with the car. If you want another key, you can purchase one for $200. I was leary of having just one key, so I purchased another key, which should have been ready when we came for the car. It was not. They had to order the key. We went back to the dealership to get the key and they could program it. We live about 40 miles from them. We waited about 2 to 3 hours and were told they were unable to program the key. They said they would have to contact the Cheverlot dealer. We came back a third time and they still couldn't program the key. They finally had to send the car to a Cheverlot dealer to program. We were there for 5 hours and when we got home part of the door handle was missing. I called and spoke to the manager after a few calls to the dealership which were not returned. He told me the part of the handle was in the cup holder. It was there, but I had to try to put it back on. They did offer us a few oil changes for the inconvience, but we declined because it is too far away. I wanted them to return the money I paid for the inconvience, 3 trips to the dealership with about a 9 hr combined waiting time. The manager declined my request. Also their preperation fees are very high!! More

You should check them out. When you walk into a used car dealership dealership you expect a pushy sales person. But not at Bourne. Everyone has a smile and always welcoming. When you walk into a used car dealership dealership you expect a pushy sales person. But not at Bourne. Everyone has a smile and always welcoming. More

Pros and Cons Very busy place with several sales people available. Efficient with paperwork, especially since I knew what make and model I wished to purchase and I Very busy place with several sales people available. Efficient with paperwork, especially since I knew what make and model I wished to purchase and I had my vehicle title with me. However, I didn't like the "take it or leave it" pricing policy. Everyone wants to get some kind of deal. When I test drove the vehicle there was a "maintenance overdue" indication on the dashboard. They said they'd reset it since the maintenance had been performed. They didn't reset it. The wipers were in poor shape, and I have replaced them at my own cost since the dealership is a half hour away. More