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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

February 28, 2018

Great experience. Vehicle repaired and delivered in a timely fashion as promised. No short cuts, excellent work detail. Bourne's Auto Center is my place to go and would More

by richcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Campbell, Bob chicarro, Lucas Septelka
Mar 01, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your collision repair needs. The repair experience you described is exactly what every customer should expect whether it is a small bump or scrape to a large collision repair. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 27, 2018

No B.S. at this place! Straight shooters! Everyone here is working their xxxxx off! I got a great car at a great price! Am very confident with purchase of warranty. Absolutely no xx . If More

by XTS what a ride!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Mar 01, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. Our entire team appreciates your recognition. It is our pleasure assisting you and we are thrilled you are loving your Cadillac XTS. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 27, 2018

Great Customer Service We went to Bourne Auto Center with a copy of the picture of the car we found online. We met Sue and she quickly brought the car over. She was very att More

by C family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Mar 01, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your 5 star rating. Sue appreciates your recognition and amazingly kind words, we are fortunate to have her on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 27, 2018

Best dealer experience. No pressure. They dont high pressure you. The prices are very fair. Believe me I've looked from Cape cod tp Providence to Natick. No dealer breathing down my neck More

by Gsousa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Bourne's Auto Center responded

Looking Great! We are honored to have earned your business! The "No Hassle" experience you described is exactly what every customer should expect when shopping and/or purchasing from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 27, 2018

Easy from beginning to end From the first call to when I picked the car up it was a no hassle purchase.Our salesman Trey Hubbard cruised is through the whole thing More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Mar 01, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

February 26, 2018

Excellent Customer Service Trevon was amazing! So helpful and conscientious. Absolutely the best! The shole process of buying a car was painless and no haggling needed. Best pri More

by cc11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Mar 01, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We could not agree more, Trey is amazing. We are fortunate to have him on our amazing team. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 24, 2018

5 stars Great customer service. Great help and communication. Bought vehicle in a timely manner. Jose was a big help. Thanks again and will be back again. More

by CHRISTOPHER MACDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and possible future business. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 24, 2018

Awesome customer service all around! I purchased an Audi a few weeks ago from Bourne’s Auto Center and had the best experience. Sue Pereira was my sales associate and she was super helpf More

by Jpolinick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Audi! It was our pleasure assisting you with your purchase. Sue and Shawn appreciate your recognition. They are both dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 24, 2018

Bourne’s is the way to go! After doing a little research on Bourne’s website I went into the dealership on Thursday to see and test drive the cars. Shawn was my sales person and More

by Cswanson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Mar 01, 2018 -

Bourne's Auto Center responded

Looking good in that sweet pre-owned Jeep! We are honored to have earned your business, 5 star rating and recommendation. Trey and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase and financing. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 23, 2018

Extremely easy This was such a great experience, staff is friendly and the dealership is comfortable. Part of your application could be done online wihich helps cut More

by Evbernd2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Caroline Simmons, Greg Peschel
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your "extremely easy" experience. We are honored to have earned your business and your future business as well. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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