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Bourne's Auto Center

South Easton, MA

4.9
4,778 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,778 reviews

November 13, 2017

Great buying experience Working with John Benner at Bourne's Auto was what a car buying experience should be like. John was knowledgeable, responsive, and willing to work wi More

by Jason and Brie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating. John appreciates your recognition and amazingly kind words. It was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 12, 2017

purchase Accommodating, patient, complete one stop shopping with absolutely no pressure... Great variety of vehicles, low mileage, good prices. Every staff pe More

by sj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in Finace: thorough and informative
Nov 13, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate you taking the time to review your experience and your amazingly kind words about our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 11, 2017

easy, no rush, no pressure david was very easy to deal with had the car ready for me when i arrived. took me the the paperwork quikly with no pressure at all. got me the payment More

by grantT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2017 -

Bourne's Auto Center responded

Thank you for your business! "Easy, no rush, no pressure" is exactly what every customer should expect from our team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 11, 2017

Excepetional service I had the pleasure of meeting BOTH dave and jose who have been awesome throughout my process. My orignal car was totalled the week before and i felt h More

by Slindsay88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to provide our team with same amazing feedback. Jose and David are amazing members of our team and we are fortunate to have them. They each appreciate your kind words and recognition. We are honored to have earned your business and if we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 11, 2017

Nice fast and efficient process I've bought many cars at Bourne's with Trevon. Every experience has been great. The quality of the vehicles and support has been outstanding. I h More

by Verticalman1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Nov 11, 2017 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are honored to have you as a loyal customer. We appreciate your amazingly kind words and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 10, 2017

Fantastic service This was the easiest experience ever in buying a car. Low key sales rep, polite, expedient. If i knew it was this great I would have bought sooner ! More

by KATE MCDERMOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. We appreciate your business and you taking the time to award us with 5 stars. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 09, 2017

Efficient & Convenient Experience! Both Mario in Sales and Carlos in Finance were fantastic! We had a budget going in, we knew what we wanted in regards to vehicle type and they made i More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Bourne's Auto Center responded

Thank you for your business Jay! We are honored to have earned your 5 star rating. Mario and Carlos appreciate your recognition and I can assure it was their pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 09, 2017

Easy, organized, no games or haggling! I worked with Sue Pereira who was low key and did not pressure me. I can't stand sales-type people so for me she was perfect. The finance department w More

by felicity811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Sue Pereira
Nov 10, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! The "No Hassle" experience you described is exactly what every customer should expect when purchasing a vehicle from us. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 09, 2017

Very nice experience David was our salesperson and was very accommodating during our visit. He took the time to fully understand our needs and adjusted accordingly. We wai More

by Ffdaveg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Parr, Matthew Cygielnik, Caroline Simmons
Nov 10, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled our finance department was able to beat your credit union's rate and we were able to get you the best deal possible. We are honored to have earned your recommendation and your future business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 09, 2017

Busy Showroom, Good Indicator Although I didn’t purchase from Bourne, my overall experience was good. Sue P was the no pressure gal I dealt with, when I arrived to test the 2014 F More

by JoL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Nov 10, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership. We are certainly disappointed that we did not earn your business but we appreciate the fact we were able some incredibly kind feedback. If you need anything in the future we hope you will keep us in mind. Best of luck with your vehicle. Michael Kelley General Manager

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