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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

August 16, 2017

Great Customer Care!! Mario helped us into a 2014 Lincoln MKZ. He listened very attentively and answered all of my questions promptly, giving me a sense that I was in good More

by julie.styles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2014 Lincoln MKZ! It was a an absolute pleasure assisting you with your purchase. Mario appreciates your recognition. He is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 16, 2017

I had a great experience and would go back I walked in to bournes and got help right away, everyone there was awesome and really helped me out. Especially my sales man Derrick and also Dallas w More

by Agavigan113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas burnham , Derrick Sobers
Aug 23, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored to have earned your business and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 15, 2017

Great place My wife and I had a great experience buying a car at Bournes. Sue was really great at helping us. She is amazing, patient and kind. She gave us no pre More

by Technomorchi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Aug 15, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. Sue is an amazing member of our team and she appreciates your recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 15, 2017

Awesome Experience This was my first purchase at Bourne's and will NOT be my last. I have purchased maybe 10+ cars in my life and I must admit this purchase was without More

by Rick L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Saunders, Kenny Long
Aug 15, 2017 -

Bourne's Auto Center responded

Wow! What an amazing account of your experience at our dealership and our amazing Sales Associate Kenny! We are honored to have earned your business and your possible future business. Your analogy about a busy restaurant is exactly what we say all the time! Typically, restaurants are busy or not busy for a reason! We like busy! If you have any questions or concerns we will be here to help! Thanks Again, Michael Kelley General Manager

August 14, 2017

Great people at Bourne's Auto Center, THUMBS UP! I have purchased a vehicle at Bourne's last week. I came all the way from NYC to purchase a nice vehicle they had in stock. I am glad I did, as the st More

by brazeagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Bourne's Auto Center responded

Thank you for your business Luiz! What an amazing automobile you were able to purchase for yourself. Amy is awesome! We are fortunate to her on our team, she is dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 14, 2017

MY NEW lEXUS Great place to shop for a used car. Trevon has good product knowledge and trades are easy. This is the only dealer with good prices and fantastic cus More

by bob/easton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 15, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Lexus! We appreciate you taking the time to review your experience and awarding us with 5 stars. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 14, 2017

2nd time buying a great vehicle from Bourne's! My wife and I just our based our 2nd vehicle from Bourne's Auto Center. Everyone who works there is friendly and accomadating. They always have great More

by zjako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have earned your 5 star rating. The experience you described is exactly what every customer should expect when shopping for and purchasing a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 13, 2017

Used car purchase Worked with Trey Hubbard... service was great all around. They accommodated my wife and I on two separate days as we worked through the process. Trey More

by pocassetbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trevon Hubbard, Caroline Simmons
Aug 15, 2017 -

Bourne's Auto Center responded

Thank you for your business and your amazingly kind words about our team! It was a pleasure assisting you with your purchase and finding the vehicle that best fit you and your wife's needs. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 12, 2017

Made buying a new car I had a great experience working with Trey. I went in not knowing entirely what I wanted and left with the perfect vehicle for me. Thanks so much Trey More

by Cassey311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 15, 2017 -

Bourne's Auto Center responded

Thank you for you awarding us with 5 stars. Trey and our entire team are honored to have earned your business! If you have any questions please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 09, 2017

Quick, Easy, and Pleasant Way to Buy a Great Vehicle! Great experience! I drove away with my car practically the same day with no hassle. The staff took care of a mistake on my part graciously and quickly More

by Parenteauj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Long
Aug 15, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with your purchase. "Quick, Easy and Pleasant" is exactly what every customer should expect when shopping for a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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