Bourne's Auto Center

Very nice people The people here are very nice. Sue held the car I was interested in for longer than she was supposed to and when she didn't have to. I am very gratefu The people here are very nice. Sue held the car I was interested in for longer than she was supposed to and when she didn't have to. I am very grateful to her for her patience with me and all the help she gave me after my car had been totaled and I was trying to get the insurance company to move faster. More

Best experience Kim was incredible to work with and very patient. I would absolutely recommend her and this dealership to everyone! Thank you Kim for your help! Kim was incredible to work with and very patient. I would absolutely recommend her and this dealership to everyone! Thank you Kim for your help! More

Super friendly and helpful! I was in the market for a CR-V and had done A lot of research. I took to the internet to find a dealership. After reading reviews from many in not o I was in the market for a CR-V and had done A lot of research. I took to the internet to find a dealership. After reading reviews from many in not only MA but also in RI, CT and NH, I chose to see if Bourne's was really what I had read...excellent. Kim Bailey was who wound up working with me. She was an absolute JOY to talk to. She was so personable and patient. She got cars for me to test drive and answered all my questions. She listened to what I wanted and helped make it happen. Loved her! I chose which one I wanted and it was time to pay. I was sent to Matthew Cygielnik. He was SO nice and respectful. Even the front reception ladies were very friendly! Kim told me that they have tons of repeat customers and word of mouth customers. Well, they just got another one! My bff needs a new car and my daughter is driving age. We'll be back! More

Purchased a 2011 used vehicle Greg and all the staff at Bourne’s were more than helpful and made the whole process completely painless and a great experience. Would highly recomm Greg and all the staff at Bourne’s were more than helpful and made the whole process completely painless and a great experience. Would highly recommend to someone looking for a quality used vehicle. More

A pleasure David was very helpful & personable. We test drove 3 vehicles. Bourne is no stress, no haggle easy process. I will recommend to friends. Thank-you. David was very helpful & personable. We test drove 3 vehicles. Bourne is no stress, no haggle easy process. I will recommend to friends. Thank-you. More

Great experience at Bourne’s! Great car buying experience! From Tre addressing all my questions to Sean making the financing a smooth process, it’s just a great place to buy a car! Great car buying experience! From Tre addressing all my questions to Sean making the financing a smooth process, it’s just a great place to buy a car! More

Very pleasant from start to and through delivery There is a lot of great competition out there. The best a dealership can do is give great customer service demonstrated by every professional during t There is a lot of great competition out there. The best a dealership can do is give great customer service demonstrated by every professional during this process. Thank you for giving me the same level of service I once delivered when working in this challenging field. Speaking of fields join or sponsor our Mick Fenway Wiffleball fields! See you soon with another referral! More

Bait and switch We test drive 3 different pickup trucks. Decided on a 2014 white 1500 Siverado WT. Our sales rep. Trey, pulled the vehce up online and said "great new We test drive 3 different pickup trucks. Decided on a 2014 white 1500 Siverado WT. Our sales rep. Trey, pulled the vehce up online and said "great news it's available". I then questioned about the online price of $21,690 and why the tag in the window said $14,990. His response was "We honor the online price". We again questiined why the window tag was a different price. He made a joke and said "that is the best deal in town. If that was the price I would buy it myself". I told him that it was false advertisement. No effort was made to save the sale. The manager was never consulted. They lost a good sale. Very poor customer service. The worst part of this visit was that the truck was in the front part of the lot with the keys in it and unlocked. Leading us to believe that it had recently been driven. Still no one noticed that incorrect price. Find that hard to believe. More

Bournes - Hyundai Sonata My Sales Rep Mark went the extra mile to get my insurance binder from Liberty Mutual. The sales process was straight forward and easy. Mark earned thi My Sales Rep Mark went the extra mile to get my insurance binder from Liberty Mutual. The sales process was straight forward and easy. Mark earned this strong review because he performed the heavy lifting in making sure my insurance binder had the correct "stamp". It took 2 - 3 tries and phone calls to Liberty Mutual but he accomplished the requirement without having to involve myself. He communicated all setbacks and eventually the success. Very happy with the service from Bournes. - James More

Amazing This place was amazing they were all so helpful and my whole experience was very pleasant and everything happened so quick! I would highly reccommend This place was amazing they were all so helpful and my whole experience was very pleasant and everything happened so quick! I would highly reccommend this place More