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Bourne's Auto Center

South Easton, MA

4.9
4,928 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,928 reviews

September 12, 2017

Excellent Experience I searched multiple dealers before being pointed to Bourne’s Auto Center by CarGurus. I found Bourne's on-line search engine really easy to navigate, More

by Kris_MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! We are honored to have earned your business and your recommendation. The experience you described is EXACTLY what every customer should expect when purchasing a vehicle from our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

excellent Dave Pair was our salesman. He was very kind and knowledgeable. He took the stress out of the dreaded day. No haggle pricing is the way to go! Will More

by SFD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you enjoy our "No Hassle" pricing! Your recommendation is extremely important to us and we look forward to assisting those customers. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

Excellent service My visit at Bourne's Auto Center was a wonderful experience. Scott Santos was my sales perso who showed me all the steps I needed. I had just lost my More

by Barbarad123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Scott Santos
Sep 14, 2017 -

Bourne's Auto Center responded

WOW! What an amazing account of your experience with our Sales Associate Scott! Scott and Matt appreciate your recognition. They are dedicated professionals who are committed to a high level of customer service and we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 12, 2017

So easy and Quick! My husband and I had a great experience with David Pair! Extremely helpful and Pleasant! We were in and out of there within 2 hours driving our new es More

by Krysten1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Bourne's Auto Center responded

"Easy and Quick" is exactly what every customer should expect when purchasing a vehicle from our dealership! We are honored that we were able to earn your business and your future business as well! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 11, 2017

Fantastic car buying experience! This was the lowest stress, least time consuming, and simplest car buying experience I have ever had. Bourne's makes the process very straight-forwar More

by Elaine S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Bourne's Auto Center responded

It was Carlos and I's pleasure assisting you with your purchase! We are honored to have earned your business and 5 star rating. If you need anything at all please do not hesitate to contact us! Thanks Again, Michael Kelley General Manager

September 09, 2017

Great experience! I like that this dealership offers no nonsense pricing. It is what it is, and generally very fair. David Pair was a terrific salesperson, easy to deal More

by Jeff Rapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Chris Aiello, Sue Pereira
Sep 12, 2017 -

Bourne's Auto Center responded

Maybe we should change our "No Hassle" pricing to "No-Nonsense" pricing! We love it! It was our team's pleasure assisting you with your purchases, service and collision business. We are honored to have loyal customers such as yourself. If you need anything at all you certainly know who to call. Thanks Again, Michael Kelley General Manager

September 07, 2017

Awesome This place is unbelievable. No hassle. You don't have people running out the door to grab you like those other dealerships. Bourne s auto center were More

by Cornelius Noel Okeeffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We appreciate your amazingly kind words and your 5 star rating. We think you are awesome too! Kim and Shawn appreciate your recognition, we are fortunate to have both of them on our amazing team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 07, 2017

Best Service I had the best experience at Bourne's Auto Center. There was no hassle. I found my vehicle online. The minute I inquired about it I had messages back More

by Shedevil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Sep 08, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We are honored to have earned your business and your recommendation. If we can be of any assistance at all, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 06, 2017

Very Laid Back Environment! No Harassing Employees! My car stopped on me about a week ago so I needed a car AS SOON AS POSSIBLE! I visited another dealership earlier and it was by far the worst experien More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders - General Manager, Kenny Long
Sep 08, 2017 -

Bourne's Auto Center responded

WOW! What an amazing account of your experience at our dealership! What you described is EXACTLY what every customer should expect when shopping at our dealership. We appreciate your business and thank you for serving our country. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 06, 2017

Great experience with Kim Had a very smooth experience working with Kim Bailey. She let me drive about 6-7 different cars and found a Ford Fusion that fit my needs and was exac More

by Erik0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with a 5 stars. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and we had a wide variety of vehicles for you to demonstrate. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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