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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

February 18, 2017

Great service, awesome car! Jose, Mike, Matt and Shaun were superb! This dealership has Always great customer service and inventory of cars they provide are top notch!!! Thank More

by Norbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Feb 19, 2017 -

Bourne's Auto Center responded

Thanks Norbert! We appreciate your continued business and all the referral customers you have sent us! We are fortunate to have you as a loyal customer. If you need anything at all you know where to find us! Thanks Again, Michael Kelley General Manager

February 18, 2017

Wonderful car buying experience I went to Bourne's Auto to purchase my first car. I came not knowing exactly what I wanted and left very pleased with what I got. I worked with Mario More

by Sofia D'Aniello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking time to review your experience. Dave and Mario appreciate your kind words and your 5 star rating. It was a pleasure assisting you with your purchase and we are thrilled your enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 15, 2017

Quick and easy!! I knew the car I was looking for after browsing Bourne's website and didn't have a whole lot of free time. Jose arranged a quick test drive and had th More

by tmyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled we were able to earn your 5 star rating. The experience you described is exactly what every customer should expect when purchasing a vehicle at any of our locations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 14, 2017

Great products,great experience. They helped us find exactly the right car to fulfill our needs and made the experience quick & easy. The after sale assistance (we needed it to get ha More

by longjimw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Long
Feb 19, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars! It was a pleasure assisting you with your purchase and your hand control installation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 13, 2017

Great! Best experience ever buying a car. This is my second car at Bourne's. Recommend it to everyone I know. Professional, friendly, really caring employees More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2017 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have you as a loyal customer. We appreciate you taking the time to award us with 5 stars and your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 12, 2017

Great Experience I just bought a car at Bourne's. I worked with Scott. He was great. There is no BS with the people that work here. What you see is what you get. More

by Mangel12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Feb 12, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled we were able to earn your positive review and your high recommendation. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 12, 2017

Great service I bought a car from Bourne Auto Service in Easton ma. My sales associate was John Benner. John was very helpful and made the buying experience very pl More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Scott Santos
Feb 14, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! John, Scott and Matt are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. They appreciate your recognition and kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 11, 2017

Customer Service I had a great experience with Bourne's Auto Center. This is the second car I have purchased within the last 3 years and I have found nothing but exce More

by Gunner77ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2017 -

Bourne's Auto Center responded

Thank you for your continued business. It has been an absolute pleasure assisting you. Kim appreciates your recognition and amazingly kind words. We agree that she is an amazing member of our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

Go to Bournes Hello. I wanted to take a moment today to let everyone know that Bournes Auto in Easton, MA is a great place to get a new vehicle. The staff is very f More

by Happycamryowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Kenny Long
Feb 11, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled we were able to earn your 5 star review. The experience you described is exactly what every customer should expect when purchasing a vehicle at Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2017

Excellent buying experience Buying a new vehicle is never a fun experience. However Bournes Auto, and the sales associate that worked with me made this the most comfortable buyin More

by Demetrios P Varetimos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed our "No Hassle" Pricing and Customer Service commitment! I was a pleasure assisting you with your purchase. Kim and our entire team appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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