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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

October 06, 2016

This is where you want to buy a car!!! I've been looking for a Honda Odyssey for awhile. I've talked to lots of dealerships. Oh the fun of trying to read between the lines. Getting li More

by Rockhopperk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Oct 06, 2016 -

Bourne's Auto Center responded

This is awesome! We are honored that you trusted in our business to purchase your vehicle sight unseen! It is fantastic that you enjoyed our "No Hassle" pricing and customer service commitment. Jose and Andy are amazing members of our team and we are fortunate to have them. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 03, 2016

Very Friendly Staff Staff makes you fell at home.. Staff seem to have a good time and work well with each other. It makes a stressful car buying day much easier on us buy More

by fzamora31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2016 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. We agree that we have an amazing staff and a great environment. We are honored to have earned your business and your positive review of your experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 01, 2016

Excellent Service, Great Value Everyone works very hard to make sure you're happy. Right from the start everyone was friendly, and let me take the time I needed to decide what I wan More

by Michael Boyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2016 -

Bourne's Auto Center responded

Thank you Michael! We are honored to have earned your amazing 5 star review! The experience you described is exactly what every customer should expect when purchasing a pre-owned vehicle from Bourne's Auto Center in Easton! John and Carlos are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. Each of them appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2016

Great experience again. This was my second time buying a car from Bourne's Auto Center. Jose wasn't your typical hard sell salesman, he was helpful, honest and professional. More

by Melissa M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for your business Melissa! We are honored to have earned your continued business. Jose is fantastic and we are thrilled you enjoyed his assistance. We appreciate your support of our local business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 28, 2016

Easy, no hassle process Our salesperson, Amy, made purchasing our truck simple and worry free. When we arrived on a busy Saturday she came out to greet us promptly and never More

by Ang123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned truck! We appreciate you taking the time to review your experience and for awarding us with 5 stars. Amy and Dave are an integral part of our team and they are dedicated to a high level of customer service. Each of them appreciate your kind words. We look forward to seeing you again for your next purchase. Thanks Again, Michael Kelley General Manager

September 28, 2016

Amazing service and Highly recommended I have been visiting a few dearlerships in the past few my months and by far I was treated best by Kim at Bourne's. From the time I walked in she w More

by Marquita02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! Although Kim is new to our team, we agree that she is fantastic. Kim certainly appreciates your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2016

Good experience We knew the car we wanted and Jose was very responsive. He had the car ready to test drive. He expedited the sale and it went very smoothly More

by Smith
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are honored to have earned your business. The experience you described is exactly what every customer should experience at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2016

new jeep owner Kim did an absolutely amazing job! From the moment I walked in the door she was so pleasant and found exactly what I was looking for. She made the pro More

by Dsanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

We are honored that we were able to assist your with your first purchase! That is certainly a memorable moment in everyone's life. We are thrilled you are enjoying the Jeep. We agree that Kim is amazing, we are fortunate to have her on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2016

Very pleased with my experience Bourne's listened to my car needs and found me financing without being pushy or overbearing. Jose was very easy to work with, both in person and over More

by brownnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for your business and your high recommendation. The experience you described is exactly what every customer should experience when purchasing a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2016

Great place to buy a car I bought a Chevy Traverse from Bourne in September 2016. I worked with Jose and really enjoyed his service, other than the fact that they made me wai More

by Karl M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Chevy Traverse. We are honored to have earned your business and your positive feedback. Our goal is to have every customer in and out within 1 hour and sincerely apologize if that did not happen with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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