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Bourne's Auto Center

South Easton, MA

4.9
4,764 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,764 reviews

December 14, 2015

Easy and quick service! I bought my BMW from bournes this past September and my salesman was Jake. He was amazing and extremely helpful even months later! I highly recommend More

by Jaclynmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Dec 15, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned BMW purchase. We are thrilled you are enjoying your BMW and we were able to earn your 5 star review. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, MIchael Kelley General Manager

December 14, 2015

Professional My automobile purchasing experience went very smoothly and professionally. The salesman answered all my requests for information regarding the vehicl More

by Azores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Dec 15, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. It was a pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 12, 2015

Outstanding Bourne's Auto Center sales and finance departments were so helpful. I test drove the car, called to say I wanted to purchase. They worked to make th More

by Mermaidgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center and for awarding us with a 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. It was a pleasure assisting you and we look forward to providing the same level of customer service to your recommended customers. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 11, 2015

Good experience Amy and Carlos where great at answering all my questions and concerns. Made all the paperwork fast and easy. Also was able to get a good deal. More

by Fredp29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amy
Dec 11, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled that your experience was "fast and easy." If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

December 11, 2015

Pleasure to deal with After an awful experience at a different dealership the weeks prior, buying from Bourne's was a very welcomed experience! very comfortable atmosphere More

by DanHaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurel Johns, Tanya Marsden
Dec 11, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star review. We truly appreciate your kind words and we look forward to assisting you again for your next purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 11, 2015

You have to visit Bourne's to "get it" No pressure. No 'tactics". Bought my Toyota, salesman was Seng. Thought I had an unbeatable deal from Hertz, but they beat Hertz's price which nobo More

by tumi2162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sander, Andrew Gesner
Dec 12, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your sales and service business and your amazingly kind words about our Team. Seng, Andy and Paul are dedicated professionals who are committed to a high level of customer service. We are thrilled you enjoyed our "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. We are all yours!! Michael Kelley General Manager

December 10, 2015

Bourne's is great No hassle, easy shopping, check out/test drive as many cars as you like, no pressure, comfortable experience overall, fair prices, great selection. T More

by jgordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2015 -

Bourne's Auto Center responded

Thank you for your continued business and your kind words. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. We look forward to assisting you again in the near future and if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 10, 2015

excellent service Great service. John the sales person was very helpful. Great price. We would definitely recommend Bourne's to our friends and would shop with them in More

by EriAuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you. Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 09, 2015

Best in Class If you are looking for a good used car buying experience this is the place. Salesperson Alyssa very helpful and walked us through the process from se More

by mbarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Dec 11, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! We appreciate your continued business and your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 09, 2015

Great Overall Experience. I purchased two cars from Bourne's in the last 5 months. Worked with David Pair both times and everything worked out smoothly throughout the entire p More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2015 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are thrilled that we were able to earn your business for a second time. David appreciates your kind words and we are certainly fortunate to have him our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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