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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

September 01, 2016

I loved my "no haggling experience! Buying a car is probably one of the most stressful experiences! But thankfully I bought my car at Bourne's and it was a stress free experience! I call More

by Roxiemom2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Sep 01, 2016 -

Bourne's Auto Center responded

We are thrilled you had an enjoyable stress free experience purchasing experience. We are honored to have earned your business and your 5 star review. Scott truly appreciates your kind words. We are fortunate to have him on our team and we agree he is a true professional. Your recommendation is extremely important to us and we look forward to providing those customers with the same "fast and easy" transaction. Thanks Again, Michael Kelley General Manager

September 01, 2016

We will buy all of our cars here from Tanya from now on Bourne's is great! No haggling. Their prices are low compared to other dealerships and the cars are in better shape because they tune them up and ad More

by tonymarraffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Sep 07, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are honored to have earned your business and your 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. We agree, Tanya is a gem! We are fortunate to have her on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 18, 2016

A Wonderful experience at Bourne's Amy Pawlowski was my salesperson during my car shopping, and she was terrific. I'm very pleased with my Honda CRV, and she has called to follow up to More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Aug 19, 2016 -

Bourne's Auto Center responded

We are thrilled you are enjoying your Honda CRV. It was a pleasure assisting you with your purchase. We appreciated you taking the time to review your experience and your kind words about our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 18, 2016

Warm and timely experience Trey was my salesperson and was incredibly helpful and friendly during the entire exchange. Anytime I had a question or request he always got back to More

by Maggie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Aug 19, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are honored to have earned your 5 star review. Trey appreciates your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 15, 2016

Fabulous Experience Tanya the salesperson I dealt with was exceptional. She helped me every step of the way and made sure I was happy with my purchase. The gentleman More

by hayfields15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Aug 19, 2016 -

Bourne's Auto Center responded

We are honored to have Tanya on our team! She is a dedicated professional who is committed to a high level of customer service. She and our entire team appreciate your business and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 11, 2016

Best salesman I have ever come across in 56 years of buying. My brother-in-law has purchased two cars previously from this dealer and had recommended this dealer to me. Never have I ever been on a car lot that More

by abbagoosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Aug 15, 2016 -

Bourne's Auto Center responded

WOW! What a remarkable statement on behalf of our amazing sales associate Scott Santos! He truly appreciates your kind words. We are honored to have earned your business and it was absolute pleasure assisting you with your purchase. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 10, 2016

Fast, honest service I was looking for a mid-sized SUV. I came to Bourne and started with a Chevy Traverse. My sales rep, Trevon Hubbard, worked quickly as we test drove More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbord
Aug 10, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. David and Trey appreciate your kind words. We are fortunate to have them on our team, they are professionals who are dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 06, 2016

Honest and Reliable!! We bought a pre-owned 2011 Ford Fiesta SES from them and they were great! Shawn, Andy and Dave were very honest and that made the process much easier More

by JackBacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Andrew Gesner
Aug 10, 2016 -

Bourne's Auto Center responded

Thank you for your business and your amazingly kind words. We appreciate your kind words about our amazing staff. We look forward to assisting you again for your next vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 04, 2016

Tanya made car shopping easy and stress free. I was dreading car shopping and kept putting it off. I looked at many sites on line and liked what I saw on the Bourne website. When I went in and met More

by Karin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Aug 04, 2016 -

Bourne's Auto Center responded

It was a pleasure assisting with your pre-owned vehicle purchase. We are honored to have earned your business and your 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 03, 2016

Car had too many problems I purchased a vehicle here last year. I went in to test drive it and noticed a few problems with the vehicle. They assured me it would be fixed, so I More

by kyle7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Benner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2016 -

Bourne's Auto Center responded

I am sorry to hear about your experience from last year. We certainly would not want to deliver a car with issues and cause you any headaches. I am happy to hear we were able to address and fix your issues while providing you with a replacement vehicle. If you have any further questions or concerns please do not hesitate to contact us. Michael Kelley General Manager

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