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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

July 25, 2016

Excellent experience David Pair was a joy to work with. He was welcoming and not a typical pushy car salesman. I'd recommend doing business with him if you are looking for More

by Silva_chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business! David and Carlos are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 24, 2016

It was great! The sales person I delt with, I asked about a Nissan SUV that was in my price range and she found the perfect SUV and Sean in finance was amazing as More

by Ric jax 81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Jul 24, 2016 -

Bourne's Auto Center responded

Thank you for your business! We are honored to have earned your 5 star review. The experience you described in is exactly what every customer should expect when purchasing a pre-owned vehicle from Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 21, 2016

No games, straight forward, great customer service. Bourne is about 60 miles away from us but the trek was worth it. The car online we wanted was everything they said it would be and the price is as adv More

by Sch923dea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Jul 24, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are honored to have earned your business and your 5 star review. We are thrilled you enjoyed our "No Hassle pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 19, 2016

Car Buying Experience Scott Santos along with the staff at Bourne were a pleasure to deal with. This is the second car I purchased from Bourne and will buy from them again More

by Matt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jul 24, 2016 -

Bourne's Auto Center responded

Thank you for continuing to choose Bourne's Auto Center for your pre-owned vehicle needs! We are honored to have earned your continued business. We appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 17, 2016

Best car experience ever Scott santos is the sales rep to see. My daughter and I were very pleased with his kindness hard work and professionalism. Honesty was the key to the More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was kind and sincere , Scott Santos
Jul 17, 2016 -

Bourne's Auto Center responded

Thank you for your business. We appreciate you taking the time to review your experience. Scott and Shawn are professionals who are dedicated to a high level of customer service. We are fortunate to have them on our team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 15, 2016

Exceptional service Right from the time I entered the showroom, everyone was so helpful. My salesperson was trey. He stayed late the first day to show me the cars I was i More

by golf guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 17, 2016 -

Bourne's Auto Center responded

It was an absolute pleasure assisting you with your granddaughters pre-owned vehicle purchase. We are thrilled you were able to the vehicle that best fit her needs. Trey, Amy, and Shawn are fantastic employees, they appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 13, 2016

Beyond satisfied ! Bourne is absolutely amazing ! I have terrible credit and the guys over at Bourne did their best to get me approved and into an amazing car ! I work w More

by Pwilliams24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jul 17, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your business and your amazingly kind words. The experience you described is EXACTLY what we expect from our team. We appreciate your recommendation and referrals. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 30, 2016

Great experience Scott has excellent customer service skills, he was a pleasure to work with and I would recommend him to family, friends, and coworkers. Thank you Sco More

by Csilv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Jul 01, 2016 -

Bourne's Auto Center responded

Thank you! We are honored that you choose Bourne's Auto Center for your "new to you" vehicle. It was an absolute pleasure assisting you and we appreciate you taking the time to award us with 5 stars. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 24, 2016

Highly recommend! Great prices and excellent customer service! We have recommended Bourne Auto Center to many family members, friends and coworkers and will continue t More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jun 28, 2016 -

Bourne's Auto Center responded

Thank you for your high recommendation, continued business and 5 star award! Your recommendation is extremely important to us. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. Thanks Again, Michael Kelley General Manager

June 22, 2016

Good used car dealership, Tanya was a pleasant sales rep. Was leary at first of any used car dealerships, but Bourne Auto Center was given good ratings by family & freinds in the auto sales business and a nei More

by matt bergin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Jun 22, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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