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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

June 22, 2016

Great Sales Staff, Best Prices My wife and I were very pleased with our recent experience at Bourne's Auto Center in South Easton. From the start we were impressed with how Bourne' More

by redsoxmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Trevon Hubbard, Caroline Simmons
Jun 28, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned SUV purchase. It was a pleasure assisting you. Trevon, David, Caroline and Mike Clark appreciate your kind words and positive feedback. If you have any questions or concerns please do not hestitate to contact us. Thanks Again, Michael Kelley General Manager

June 21, 2016

The way all dealers should operate They do things differently than other dealers in a very good way No haggle fair price from the start They let you test drive without going with you. More

by Jeep wrangler unlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 22, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your continued business and your kind words. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2016

Cars listed as advertised We bought the car at the exact price listed online through cars.com. They have a large selection of used cars. You need to know what your looking fo More

by SCOTT MARINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We appreciate you taking the time to review your experience. We have certainly analyzed our company hours from a customer and employee satisfaction standpoint and we will continue to do so as we grow. One solution would be for us to open a store on the North Shore! You never know! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2016

Excellent Service. Fair prices I worked with Trey and John and they did a great job. I had gone to over 10 dealerships and none even came close. Would highly recommend. More

by Bwoods8786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 20, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and for your positive feedback! John, Trey, and Dave are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. Your recommendation is extremely important to us and we look forward to providing them with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2016

Great I truly had a great experience at Bournes Auto Center and was very happy with my purchase. It was hassle free and our sales rep David Pair was very po More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review. We are honored to have earned your business. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 17, 2016

Great customer service - no pressure just people helping with car buying. Was just looking for a car, took a test drive and decided not to get the car. Will be back for ce More

by djs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to award us with a 5 star review! We are thankful for the opportunity to earn your business. We look forward to seeing you in the near future and will be ready to assist at anytime. If you have any questions or concerns please do not hesitate to contact David, he is more than happy to help. Thanks Again, Michael Kelley General Manager

June 17, 2016

Great experience! This was my first time buying a car and bourne's made it as painless as it could be. The customer service was great and the salesman we dealt with, Sc More

by Salberti03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Jun 17, 2016 -

Bourne's Auto Center responded

We are honored to have assisted you with your first car purchase. It was an absolute pleasure assisting you. Scott appreciates your kind words and is thrilled you are loving the vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 16, 2016

Bourne auto repair center Paul sandler is the best customer service representative for car services that I have met through out my mechanic shop life. Very helpful caring and h More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2016 -

Bourne's Auto Center responded

WOW! Thank you for choosing Bourne's Auto Center for your vehicle service needs. Paul is an amazing employee who is dedicated to a high level of customer service, we are very fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2016

No fried baloney No hard-sell, no psychological wrangling, no phony stalling tactics (pleading case to Sales Mgr.). Just; like what you see, take it for a drive, let' More

by WichitaLineman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist; so professional & nice, Mike Clark, Jake Nevens, Matthew Cygielnik
Jun 17, 2016 -

Bourne's Auto Center responded

WOW! We are honored to have earned your continued business. To have a customer return for 3 vehicles is absolutely amazing! Matt, Jake, Carlos and Mike all appreciate your kind words. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 10, 2016

got a new car Both of the people we dealt with were very professional and helpful in the buying process. We were very satisfied with the experience of buying a car More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jun 12, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. Matt and Shawn appreciate your kind words. They are consummate professionals who are dedicated to a high level of customer service, we are fortunate to have them on our team. Your business and your recommendation are extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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