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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

January 30, 2016

Comfortable place & They Do The Necessary Work! First Day I Went In for a Test Drive, I noticed that there were issues that needed to be fixed before I could purchase the car. "Fancier" Dealers I we More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your 5 star review! We appreciate your kind words about our dealership. We appreciate the opportunity to earn your business. Unfortunately it didn't work out but it was a pleasure assisting you. If there is anyway we can assist please do not hesitate to contact us. Good luck in your vehicle search. Michael Kelley General Manager

January 28, 2016

Excellent Experience! Just bought a great car. I have been buying cars for many years and have to say that this was hands down he best car buying experience that I ever ha More

by daniel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Jan 30, 2016 -

Bourne's Auto Center responded

Thanks Dan! It was a pleasure assisting you and we truly appreciate you taking the time to review your experience. Mario, Carlos and Andy are true professionals who are committed to a high level of customer service. We are fortunate to have them on our team. Thanks Again, Michael Kelley General Manager

January 27, 2016

My second of many cars from Bourne's Auto This is my second car I bought from them. The prices are good, and I love the "No haggle policy". It eliminates all of the pressure that comes with More

by JHPGreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Jan 27, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for all of your automotive needs! It is a pleasure assisting you and we are honored to have you as a loyal customer. Our entire team appreciates your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 27, 2016

My new used car Was the best experience. I absolutely love my car. Very professional. I would highly recommend this place. So many vehicles to choose from but I knew More

by Brendag6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Tanya Marsden
Jan 30, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled that you are loving your vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 26, 2016

Top Notch People at Bourne I bought a TL 5 years ago from Bourne and David Pair. I had such a great experience with David and the Bourne Dealership that I returned 2 years ago More

by emwillben1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 27, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are honored to have earned your families business for a third time! David and our entire staff appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 22, 2016

Excellent experience Love this dealership and how easy they make it to buy a car! Always have a smooth and pleasant experience there and will never go anywhere else! More

by Nball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2016 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have had the opportunity to assist you with you pre-owned vehicle needs. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

January 22, 2016

Service I recently brought my SUV in for some service and from the moment I walked in the door Paul went above and beyond to assist me. I received excellent s More

by cnagle33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your service needs. It was a pleasure assisting you and addressing your concerns. Paul is a consummate professional who is dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2016

The Place to Buy a Car All the people at Bournes were inviting and patient. They take the time to try and help you find what you want and don't force any decisions. Great at More

by NB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir, Tanya Marsden
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for your continued business. It is a pleasure assisting you and we appreciate the 5 star review and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2016

returning customer Yes I have been there a couple of times and each time it was always very pleasant. Sales associates are always calm and pleasant. They always get yo More

by jubilee2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Jan 23, 2016 -

Bourne's Auto Center responded

Thank you for your continued business. We appreciate you taking the time to review your experiences. Jake and Shawn are amazing employees who are dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2016

Above and beyond. After an exhaustive online vehicle search reviewing price-point data from several used car websites, value pricing consistently pointed me in the dire More

by Finsup03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for you business and your 5 star review. We appreciate your kind words. It was a pleasure assisting you with your purchase and with your concerns after the purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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