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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

April 02, 2015

Great experience Dealing with David and the rest of the staff was by far the easiest car buying experience i have had. At no time did i feel pressured or coerced into More

by bioboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 01, 2015

Easy,Comfortable,Friendly and a totaly relaxing experience I'm 76 years old and have bought many cars over the years but never in such a comfortable atmosphere.. Shawn Weir's professionalism and relaxing manne More

by SamBam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Apr 01, 2015 -

Bourne's Auto Center responded

Thanks Sam! We truly appreciate your business and your kind words. Anytime you want to talk golf there are plenty of interested people here! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 31, 2015

David's Ultimate Altima Experience I walk into the dealership and I'm approached by a calm, cool, and non-pressuring David Pair (Sales Staff) who greets me kindly and asks about which v More

by Dirtyd617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! Dave and Dave have been with us for a very long time and they are consummate professionals. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment which includes driving the vehicle by yourself. That is a very important part of our process that really allows the customer to feel comfortable throughout the transaction. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 31, 2015

No need to shop anywhere else This is the third car we purchased at Bourne's and from Dave Pair. We drove three cars and Dave would have brought us 15 if we wanted. No pressure s More

by JBIGGS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 01, 2015 -

Bourne's Auto Center responded

Thank you for your business and your incredibly kind words. We are thrilled that you enjoy our "No Hassle" pricing and customer service commitment. We look forward to assisting you with your next purchase. If you have any questions or concerns please don't hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 31, 2015

No pressure purchase Matt, Shawn and Carlos were absolutely the Best! I have been in Hospitality business for 21 years and their proffessionalism, customer service and ab More

by Norbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2015 -

Bourne's Auto Center responded

Thanks Norbert! We are thrilled that you thought our team was top notch especially considering your experience in the hospitality business. We truly appreciate your business and for taking the time to write these kind words about our staff. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 23, 2015

Best experience while buying a car Everything was so easy right from the start, from when I first walked in till the time I signed and drove away with my new car. This dealership came h More

by jmontro96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Thank you for your kind words about our incredible staff! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 23, 2015

NOT your average used car dealership. I had been researching my next car purchase for a few months. I kept coming back to Bourne's Auto because of the quality of vehicles they offered and More

by derek sinclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Shawn Weir
Mar 29, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are thrilled that we were able to earn your business and your 5 star rating. It is great to hear you LOVE your Mercedes C300. The experience you described is exactly what we expect from our team and Shawn Weir and Andrew Gesner consistently provide this experience to our customers. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 22, 2015

New purchase Shawn and Andrew were friendly and professional. I would strongly recommend this dealership to my friends and family. Bourne auto is the only dealersh More

by Tbarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Mar 29, 2015 -

Bourne's Auto Center responded

Thank you for your repeat business over the years! We are incredibly grateful for loyal customers like you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 21, 2015

Great! Super easy and enjoyably car buying experience. Great selection of vehicles and helpful staff. And they gave a fair value on my trade in. Would rec More

by aes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 19, 2015

The beST car buying experience EVER - 2013 Ford Focus ST Is it possible to enter a car dealer's sales pit without feeling like you're being thrown to the sharks? YES IT IS. At Bourne's the atmosphere is diff More

by AWD_Man_Out
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2015 -

Bourne's Auto Center responded

This review is AWESOME! We love it! Your detailed account of your experience is amazing. We are honored to have earned your business and it was a pleasure assisting you with purchasing this Focus ST! The fact that you even notice the quality of our license plate bracket shows your passion for cars. We share that same passion for cars but are even more passionate about our "No Hassle" pricing and customer service commitment. "Car buying Nirvana" is the best description of our operation I have ever heard and makes us very proud. If you need anything at all, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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