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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

April 10, 2015

Amazing Dealership! I live in Wells, Maine and I found Bourne's Auto Center on line while searching for a Hummer H3. I contacted the dealership for info on the vehicle an More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars! We appreciate your business and the great distance you traveled for your pre-owned vehicle purchase. It was a pleasure assisting you with the purchase and after the purchase to iron out your windshield issue. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 09, 2015

Great job, Bourne's Auto! After my previous car broke down, I was in search of a new one. After trying multiple dealerships, I finally stopped at Bourne's Auto Center. I was pl More

by Andrew5454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 09, 2015

great experience had a great experience very professional courteous very knowledgeable the whole experience was well worth the time and I would recommend it to anyone, More

by soup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laurel
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your 5 star review! We truly appreciate your business and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 09, 2015

Great Experience with David Pair David and Mike were exceptional. They helped me get everything I needed and were extremely patient and kind. Will buy there again in the future More

by astrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your business! David and Mike truly appreciate your kind words, they are exceptional employees and we are fortunate to have them. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 08, 2015

Overall Experience. Mike Clark and Mario Lee were excellent to deal with, at Bourne's. Very accommodating and professional. Within the last month, I purchased a Car an More

by really1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2015 -

Bourne's Auto Center responded

Thank you for your business! It was a pleasure assisting you. Thank you for your patience with the service issue we had to iron out. As a result of your previous review we were able to implement a system to insure that does not happen again. That is the exact reason we are partnered with DealerRater to continue to improve our operation and continue our commitment to customer service. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 08, 2015

Purchase a car I purchased a 2009 Nisan Altima here today. The price was fair and the people working there were friendly, My salesman Mario was great! He helped me More

by Marcnelson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 09, 2015 -

Bourne's Auto Center responded

It was a pleasure assisting you with your Nissan Altima purchase. We are thrilled that our "No Hassle" pricing and customer service commitment was able to deliver your car to you in a "speedy" manner. Your recommendation is the highest measure of customer satisfaction and we look forward to providing those customers with the same experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 08, 2015

Another successful Bourne's experience My family has bought many cars from Bournes Auto. After our first buying experience many years ago with Mike Kelly we have never gone anywhere else fo More

by NB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Bourne's Auto Center responded

It has been a pleasure assisting you and your family over the years. Our business has grown tremendously but we are still striving to provide the same "simple, professional, easy buying experience." Loyal customers like you are the backbone of our company and we are honored that you have such kind words to say about our operation. If you need anything...you know where to find us. Thanks Again, Michael Kelley General Manager

April 08, 2015

Great Experience/ people Its a really welcoming enviroment where their employees really do try there best to assist you in any way they can. After hearing my car was out of co More

by D_finis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your business and your kind words about our staff. We are honored to have earned your business and happy to assist you through the process. Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" experience. Thanks Again, Michael Kelley General Manager

April 07, 2015

Satisfaction Everyone involved in the process of car buying experience was extremely helpful to us. They understood our needs and limitations and applied no pressu More

by Pj1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review. We truly appreciate your business and it was a pleasure assisting you. We are honored to have earned your recommendation and we look forward to providing the same "No Hassle" experience to those customers. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2015

.•:*¨¨*:•.5.•:*¨¨*:•.STARS.•:*¨¨*:•.PERFECT.•:*¨¨*:•.THANKS! I purchased a 2008 Honda CRV from Bourne's Auto Center in the middle of the monumental winter we just experienced. I test-drove after the first BIG st More

by Vineyard Bound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your 5 star review! You definitely have to teach us how to make those cool stars! It was a pleasure assisting you with your Honda purchase. Thank you for your kind words about Shawn and Seng, they are loyal professionals and we are fortunate to have them as employees. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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