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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

September 12, 2014

Thumbs up! I give a thumbs up to Brian Mountain, he is Amazing!! Brian is very pleasant and professional but with a personable manner to work with. He shares h More

by MichelleSt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mountain, Jake Nevens
Sep 20, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are fortunate to have a dedicated professional in Brian. Your kind words about our dealership Brian and Jake are appreciated! If you have any further questions or concerns we would be more than happy to assist. Thank you for your business. Michael Kelley General Manager

September 12, 2014

2007 Jeep Patriot Purchase We purchased our 2nd Jeep from Bourne's Auto Center and had another happy buying experience. It was a pleasure to work with Sales Associate John B More

by rgock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessica Constantino , Andrew Gesner
Sep 13, 2014 -

Bourne's Auto Center responded

Thank you for purchasing your second vehicle from Bourne's Auto Center. The true level of customer satisfaction is when customers return and purchase multiple vehicles! The experience you described is exactly what we expect to deliver every customer. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

September 11, 2014

Pleasant experience overall If an employee and his interest and attitude is any reflection of the dealership service experience then my rating of Bourne's is, indeed, very satis More

by ashishkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 13, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. David and Carlos truly appreciate your kind words. We are fortunate to have great employees like David and Carlos to provide our customers with a pleasurable buying experience. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 10, 2014

Best Car Purchasing Experience!! Awesome! I just purchased a car from Bourne's. It was the first time ever that I left a dealership truly happy and satisfied. It was an easy transaction. Th More

by lap4280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 13, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! It was a pleasure assisting you with your pre-owned vehicle purchase. Your recommendation is very important to us and we look forward to providing those customers with the exact same 5 star experience. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 09, 2014

Great experience This was our second purchase from Bourne, and we will be back again for our next purchase. Friendly staff, but also knowledgeable and committed to wo More

by crow37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Sep 09, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We all appreciate your kind words. We are fortunate to have great employees in Carlos and Shawn. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 06, 2014

Amazing! My old car would not have made it back home. New car was selected, bank found, registration initiated, new care filled and showered while we sat and More

by adnil.yoccm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Sep 09, 2014 -

Bourne's Auto Center responded

The experience you described is exactly what we are looking to provide every customer! We are truly honored to have earned your business. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

September 05, 2014

AWESOME!!!! This was the best car buying experience I have ever had!!! the no hassle pricing is great, I liked knowing the bottom line price and not having to hag More

by nissanalt2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Sep 06, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! We are honored to have earned your business and your recommendations! We really appreciate your kind words and your thorough review. We do try to present every customer with their service contract options prior to delivery and I apologize that did not happen in your scenario. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 03, 2014

I Sold My Car To Bourne's Auto Center thru CarOffer.com This is a great dealership with wonderful, dependable personnel who care about their reputation. David Olson was incredibly efficient and friendly. More

by pamela.west
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2014 -

Bourne's Auto Center responded

Thank you for your kind words about our staff. We are very fortunate to have a wonderful staff who care about our customers. It was a pleasure assisting you with your pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 03, 2014

Best Car Buying Experience I've Ever Had I recently moved to MA, and the guys at Bourne's not only provided a super-friendly, low-pressure sales environment, but they really went far above an More

by dihhuit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are thrilled that we earned a 5 star review! Your recommendation means the world to us and we look forward to providing those customers with the same experience. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

September 02, 2014

Mazda cx9 I had a wonderful experience with Bourne. I had a little bit of an issue with the paint on the bumper but it was taken care of in a friendly manner. I More

by Jma0804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. It was a pleasure assisting you with your pre-owned vehicle purchase and resolving your bumper issue. If you have any further questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

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