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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

November 13, 2013

Bourne has a great selection of vehicles. After shopping around I kept coming back because they had multiple iterations of what I was looking for and all at the best prices. David was easy to work with and More

by AdamSalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Nov 14, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. You had the experience that we expect from our team! We are thrilled you enjoyed our "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 12, 2013

The people at Bourne's were great. Very attentive and not pushy like most places. Jake was my dealer and he was awesome. Down to earth and just an all around nice guy. I hate going to dealerships and fe More

by SlcAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Nov 14, 2013 -

Bourne's Auto Center responded

Thank you for the 5 Star Rating! We are thrilled you enjoyed our "No Hassle" buying experience. We truly feel as though we are assisting you with your purchase, not selling you a vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 09, 2013

The best buying experience I had in buying cars. I'll tell everyone about bournes auto center. Buy your next car from there. ??????????????????buy there. More

by Silvaivo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner
Nov 10, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star review. We are happy that this was your best vehicle purchase experience. That is awesome! We look forward to assisting your friends and family. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 03, 2013

My husband and i had an excellent expeirence. they were able to answer any questions and concerns we had. They were able to get us into a excellent low mile and warrantied vehicle at the price and payment More

by elopes282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Nov 10, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star review! It was our pleasure assisting you with your pre-owned vehicle purchase. We look forward to your recommendations and providing them with the same level of service! Thank you for taking the time to review your experience. Michael Kelley General Manager

November 03, 2013

I drove 40 minutes to this dealer and was told that they did not know if the 2008 BMW I went to see was available even though it was still advertised on-line. While they were "checking" I was asked if I wo More

by lpica1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Possibly David Pair - Not Sure
Nov 19, 2013 -

Bourne's Auto Center responded

I am sorry to hear about your experience. This was certainly a unique situation and we had a resolution to this situation first thing Monday morning. We attempted to get into contact with you but we were unable, which is unfortunate. If you would consider us in the future for your pre-owned needs I can assure you we will not disappoint. My Sincere Apologies, Michael Kelley General Manager

November 01, 2013

Dealing with Bourne's was great - I went in to drive an Acura MDX, but eventually got a Honda Pilot. Their prices really can't be beat, and the best part you don't have to settle for bad service to get More

by cgeaghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner, Shawn Weir
Nov 10, 2013 -

Bourne's Auto Center responded

Thank you for 5.0 Rating! We are thrilled that we were able to assist you with your Honda Pilot purchase. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 30, 2013

This was my second vehicle purchased through bournes. I really like the no hassel pricing, and felt like i was getting the best possible price without having to search or haggle with the dealship. I also More

by dom2165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. There are many choices when it comes to purchasing a pre-owned vehicle and we are thrilled that you chose Bourne's for the second time! It is our hope that we exceeded your expectations. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2013

Sales associate was polite, professional, and did not pressure sale. I felt comfortable throughout process. I also appreciated the fact that I was able to test drive vehicles without a sales associate More

by dshanahan
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are thrilled that you enjoyed our no pressure atmosphere. We truly feel that we are assisting you with your vehicle purchase. We feel as though allowing the customer to test drive the vehicle without the presence of a sales associate really allows the customer to get comfortable with the vehicle. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2013

John was helpful and accommodating. We first visited on a Saturday a very busy day! We were treated like we were the only ones there. A pleasant experience with great sales people representing your commitmen More

by steel164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Saturday's can be quite busy and this past Saturday was no exception. We do the best to juggle the customers and make sure that everyone is being attended to properly. We are thrilled that you had the experience that we demand of ourselves. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 23, 2013

David was very honest from the time I inquired to post test drive. That goes a long way with us. 1 2 3 4 5 # Update - Bournes is the best. Thank you to David and Mike. Such an easy transaction. Avo More

by Loki1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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