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Bourne's Auto Center

South Easton, MA

4.9
4,921 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,921 reviews

January 11, 2014

From start to finish, my car buying experience was smooth and seemless. John and Carlos were both personable and very professional. I absolutely love my new (to me) car. This was the best car buying exper More

by hmwarnock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2014 -

Bourne's Auto Center responded

Wow! Thank you for the 5 Star Review. It was our pleasure assisting you with your purchase and we are thrilled that this was your best car buying experience. We realize there are many options when it comes to purchasing a pre-owned vehicle and we are honored that you choose Bourne's Auto Center. If there is anything else we can do, please let us know. Thanks Again, Michael Kelley General Manager

January 10, 2014

Excellent experience, no pressure, no haggling just try the cars of interest and complete your purchase Repeat Customer and will return to do business again....... More

by angusmca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Jan 11, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Thank you for choosing Bourne's Auto Center for the second time and we look forward to assisting you again in the future! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 10, 2014

I found the dealership online, called for an appointment to test drive a 2010 Jeep Wrangler & it was waiting for me. The price was very fair for a Wrangler in such great shape. The purchase process was More

by mccarty_home
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Jan 11, 2014 -

Bourne's Auto Center responded

Thank you for your 5 Star Rating. You review is very thorough and this is the exact process we expect our customers to experience when purchasing from Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thank you for choosing Bourne's Auto Center! Michael Kelley General Manager

January 07, 2014

Shawn Weir could not have been more helpful. He is patient and spent as much time with as needed. Never any pressure. The inventory contains a large variety of vehicles all of which appear to be of More

by r_clough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Jan 11, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thrilled you had the experience we demand from our team every day. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 07, 2014

My search for a quality used vehicle was a long one - I am thankful I did not rush into anything and I happened across Bourne Auto Center. I purchased a 2011 GMC Acadia Denali, in amazing condition and pr More

by sarahsalera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner
Jan 11, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star rating! It was our pleasure assisting you with the purchase of your Acadia. We are glad that you enjoyed our "No Hassle" pricing and sales philosophy. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 27, 2013

I recently purchased a 2011 Jeep Wrangler from Bournes Auto. The purchase of the vehicle was seemless and Mike Kelley was extremely professional and his customer service was exceptional! I called Bourn More

by ttbo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star review! It was a pleasure assisting you with the purchase of the Jeep. If you have any questions or concerns please do not hesitate to contact me. Thank you for taking the time to review your experience. Michael Kelley General Manager

December 27, 2013

Bourne's is always a very friendly and accommodating dealership to work with. Our family does not do our car business anywhere else, we fully trust Bourne's and their staff. They are always pleasant to More

by Jehaney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star review. We truly appreciate your families business over the years! If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience and your kind words. Michael Kelley General Manager

December 23, 2013

Its true they didn't take my personal info when I test-drove a vehicle and they didn't chase me like other dealerships will - "did you buy a car yet"??? But in hindsight that was actually cool. I sho More

by JTofAshland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to thoroughly review your experience. We truly feel as though we are assisting you in your pre-owned vehicle purchase as opposed to selling you a pre-owned vehicle. We are thrilled that you found that aspect of our operation cool! If you have any questions or concerns please do not hesitate to contact us. Thank you for your business and we look forward to assisting you in the future! Michael Kelley General Manager

December 21, 2013

My husband and I were treated with great respect and the followup by both of the employees I worked with was terrific. I was able to test drive a number of autos until I found the one that was the best fit More

by pamelafuhrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are glad that you were able to weather through the snow in your new AWD vehicle! Your experience is what we expect from our team each and every day. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 17, 2013

This is my first time purchasing a vehicle from Bourne's but based on this transaction I will definitely return for my next vehicle. Excellent service!! More

by mduphily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Dec 24, 2013 -

Bourne's Auto Center responded

Thank you for your 5 star review! We are thrilled that we were able to earn your business especially considering the many different choices when it comes to purchasing a pre-owned vehicle. The true measure of our customer service is whether or not the we will earn your business again and it certainly sounds like we accomplished that goal. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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