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Bourne's Auto Center

South Easton, MA

4.9
4,941 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,941 reviews

May 19, 2013

My experience with Mat at Bourne's Auto was great. Mat understood what it was I was looking for, and never pushed anything out of my comfort zone on me. His honesty and commitment made the choice easy More

by k2brown11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center and with our sales associate Mat Smith. We are very fortunate to have employees like Mat who are passionate about what they do. Employees like Mat, who are passionate and enthusiastic, provide our customers with the best car buying experience possible. If you have any questions or concerns please do not hesitate to contact myself or Mat and we will be glad to assist. Thanks Again, Michael Kelley General Manager

May 15, 2013

Hats off to Dave Olson and the rest of the Bourne's Auto team for a great buying experience. The no-pressure atmosphere and responsive customer service made it easy for us to make our decision and leav More

by geoffm33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We strive for the 5.0 rating and are thankful that you had the experience we demand of ourselves everyday. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 10, 2013

I purchased a car from Dave Olson who was really helpful in answering all my questions about what would be the right car for me. Also Shaun was great deal with and got us a great rate and a nice low monthl More

by spf55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2013

I came to look at a chevy malibu on a Sunday afternoon and found that the front bumper was going to be repainted which was good for me because the nose of the car would look brand new. I thought that the More

by markhogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2013 -

Bourne's Auto Center responded

It was a pleasure meeting with you, I could see how happy you were when picking up your vehicle. You truly had the experience we strive to provide our customers. There is nothing more satisfying as a manager. If you have any questions or concerns, please do not hesitate to contact us. Thank you for the 5.0 rating!! Michael Kelley General Manager

May 08, 2013

Just bought our 6th vehicle and will be back when we are ready for another. I have recommend Bournes to my family and friends and will continue to do so whenever I can. More

by cpmac27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2013 -

Bourne's Auto Center responded

Thank you for you and your families continued business over the years. It is loyal customers like you that are the foundation of Bourne's Auto Center. We look forward to many more future sales and service experiences. Thank you for the 5.0 rating! Michael Kelley General Manager

May 03, 2013

Bourne's Auto Center is the first place we think of when we are looking for a car. This is our second purchase this year and we highly recommend them to our family and friends. We are treated like fa More

by BobGoulet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013 -

Bourne's Auto Center responded

We cannot thank you enough for your continued business over the years. The best measure of our customer satisfaction is the amount of repeat and referral business we retain. I also want to thank you for taking the time to review your experience. If you have any questions or concerns, do not hesitate to reach out to Shawn or David and they will be happy to assist you. Thanks Again, Michael Kelley General Manager (508)230-5885

May 02, 2013

This was totally a new experience for me when purchasing a car. First after spending over $30,000. No one said thank you. Asked that the tires be replaced only two of the tires were replaced. Had to wait o More

by Rowsertl
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt, Andy, Andrew Gesner
May 19, 2013 -

Bourne's Auto Center responded

I had the opportunity to speak to this customer on the phone and offered my sincere apologies. Having a negative review is certainly disappointing. We will take this review as an opportunity to learn and improve. Thank you for taking the time to review your experience. Michael Kelley General Manager

April 16, 2013

Overall quick and painless experience. I did come in late in the day and never really looked over the vehichle until I came to pick it up... I left a deposit and came back a full week later and the one More

by Coastal1482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Apr 16, 2013 -

Bourne's Auto Center responded

Thank you for your feedback. Please contact me directly at 508-230-2903. I would like to get this rectified as soon as possible. I apologize for any inconvenience and I am confident that we can resolve your issues. Thanks, Michael Kelley General Manager

April 10, 2013

Came to purchase new vehicle after looking at inventory online received follow up immediately. Upon first visit to dealer received outstanding friendly service. Definitely will recommend Bourne's and woul More

by Jrobichau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We look forward to servicing your referral customers and will look forward to seeing you in the future. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2013

Extremely low hassle and low pressure, great sales employees, cars are beautifully maintained- mine looked brand new when i bought it. Great service and finance offerings to round off the experience More

by tucc1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Apr 10, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. Our "No Hassle" approach has worked effectively for us for over 10 years! It allows the customer to find the vehicle that best fits their needs. We are thrilled that you had the experience we demand of ourselves. Thanks Again, Michael Kelley General Manager

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