Bourne's Auto Center

Let me say that I had some issues at first with both my transaction and then the car after some issue with dealing with Bourne. I wrote a review and Michael Kelly contacted me right away and solved all th transaction and then the car after some issue with dealing with Bourne. I wrote a review and Michael Kelly contacted me right away and solved all the issue with first class service. I wish that I didn't have to write the review to get the issues fixed and had worked with Michael from the start. Before dealing with Michael I wouldn't have gone back to Bourne but as long as he is still there I would keep going back for another car. More

I was in the market for a used Saab convertible for almost 2 years and was becoming discouraged by 'hidden' problems with cars, fast-talking dealers and price ranges that made no sense. I was thorough almost 2 years and was becoming discouraged by 'hidden' problems with cars, fast-talking dealers and price ranges that made no sense. I was thorough in my search for cars and used the internet, newspapers and even looked at auctions -- my range was 300 miles from where I lived. Any cars near my NY metropolitan area were very over priced or beat up! When I noted a Saab available that was <5 years old and in good condition with a stick I called up Bourne Auto and they were knowledgeable about the car and quickly emailed me more detailed info with pictures. They accepted a down payment over the phone and assured me it would be refundable after I visited the dealership in S.Easton MA and test drove the car. When I arrived the car was absolutely detailed and Dave let me test drive the car for 'as long as needed!" The surrounding town and area is great and highways in great shape to really run a car. After kicking the tires for a while, they answered all my questions and I committed to the purchase. In NYS there are no temporary plates, so David over the next several weeks guided me through the process of transferring the car and was very patient. I took amtrack to Providence and then a Boston transit train to the nearby town (and then a cab) to the dealership. It was no big deal - in fact I enjoyed the trip and got to relax for a while with a book (imagine that!). The drive back was great - picked up a case of Narragansett beer in RI and cruised all the was with the top down. Bottom line - my mechanic said the car is in great shape. The price was fair. The dealership always answered my questions and even returned a call after my purchase. What more can you ask for? They've been around for a while and I will purchase from them again. My best to you and your search..... Dave S. More

Impecable performance, quality care and timely service is what I experienced at Bournes Auto center. From the moment I drove onto the lot until the moment I drove off in my new vehicle. I was pleased with e what I experienced at Bournes Auto center. From the moment I drove onto the lot until the moment I drove off in my new vehicle. I was pleased with every attention to detail and effort that was made by this outstanding crew. They were able to provide me with the exact car I was looking for without the typical "BS" you recieve from New and used Dealers. Having only been a "new car owner" this experience changed my outlook. I will never buy a new vehicle again. There website was user friendly and also aided in my search by giving me the information that i needed before walking in the front door!! I am pleased to say that I will only take my business to Bournes! You should too! More

I had an overall pretty good experience with this dealership, the salespeople were very nice/friendly and I'm happy with my car but was a little dissatisfied with the follow through in general, with dealership, the salespeople were very nice/friendly and I'm happy with my car but was a little dissatisfied with the follow through in general, with returning phone calls and on some issues that I was told would be addressed. Definitely felt like as soon as they had my money I didn't exist anymore, which is funny because I already felt like the sale didn't really matter to them in the first place. Despite that, I would recommend them to a friend, but I would warn them not to be surprised if the salespeople seem a little lax or lazy, and that they might have to be sure to stay on top of them to keep things moving along.You get what you pay for though, and the price was right. More

Bourne's Auto Center is not your typical used car dealership. I bought a used Nissan Murano there. They agreed to take it to Nissan dealership for inspection (I paid Nissan dealership but Bourne didn dealership. I bought a used Nissan Murano there. They agreed to take it to Nissan dealership for inspection (I paid Nissan dealership but Bourne didn't charge for dropping and picking up the car), which saved me from taking a day off from work. Then they fixed all recommended problems. During the 90 day warranty I came back twice with a few issues, which they promptly fixed at no cost. The price was very competitive compared to other dealers in the neighborhood. They offered extended warranty at a very reasonable price and did not get upset when I declined. I would highly recommend them to others and will certainly buy my next used car there. More

I had heard great things about Bournes. Three members of my family bought cars there so I did have some references. Everyone there was very helpful and did their best to accomidate me make this process as e my family bought cars there so I did have some references. Everyone there was very helpful and did their best to accomidate me make this process as easy as possible. I would definitely recommend this dealership to anyone looking to buy a used car! Thank you again! Regards, Marissa E. Lima More

My rating for Bournes is between Good and Great. This is the third vehicle we have purchased from Bournes. One for my wife and two for me. All three times were with David Pair. David is great and he does wh the third vehicle we have purchased from Bournes. One for my wife and two for me. All three times were with David Pair. David is great and he does what he can to get you the best deal possible. The finance and service depts. are also very good. Bournes is very friendly, very professional. You are treated with respect and with great service. I would definitely recomend this dealership to anyone. Russell More

i spent months looking for a mercury montego premier awd.after looking at several dealerships i found bourne's to have the model color and miles i wanted.david pair was nothing but awesome.it so nice to awd.after looking at several dealerships i found bourne's to have the model color and miles i wanted.david pair was nothing but awesome.it so nice to walk into a dealer and not feel any presure.i would and will tell all my friends to shop bourne's. c.weagle,ipswich ma More

i'am very pleased with vehicle and the level of experience.it nice to see how a low keyed used auto dealership should be.i had been looking for many months at mercury montego's.bourne's had the nic experience.it nice to see how a low keyed used auto dealership should be.i had been looking for many months at mercury montego's.bourne's had the nicest one off all i had seen.i ask'd for a couple of things to be looked at.they not only looked at these things and replaced as well. c.weagle,ipswich ma More