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Bourne's Auto Center

South Easton, MA

4.9
4,947 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,947 reviews

October 13, 2022

I am happy with vehicle but not happy with trying to slide things by and try to get away with certain things not being fixed. Such as I needed a new battery for then i got for inspection and fail for ne More

by Mattbrooks21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bloom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Bourne's Auto Center responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Kelley General Manager

October 13, 2022

It has been a great car buying experience dealing with this dealership. I've had some unfortunate experiences in the past but this was a refreshing one. Jose M was amazing!Thank you Jose for making what More

by cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jose and we hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

October 12, 2022

Outstanding dealer! Attentive, friendly and extremely helpful staff. Special thanks to Jacqui, Jose and Carlos. We love our new purchase More

by TL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqui Bourne
Oct 13, 2022 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

October 12, 2022

Great custumer service and great deals also it was a good experience.10/10 Definitely worth 👌. More

by Danilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Oct 13, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 12, 2022

This is my second vehicle purchase at Bournes. Jose Garcia listened to what my wants and needs were and was very patient with me as I looked at every possible suv for my family. I spent the entire More

by Ashley.Lauren.webster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Oct 13, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 08, 2022

It was a pleasure buying my Jeep Grand Cherokee, Jose was amazing from the start to finish. Ask for Jose for your next purchase. Shawn was amazing as well, best team. More

by niki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

niki responded

Jose and Shawn was great from start to finish with me purchasing my Jeep. They both had wonderful customer service. They will not let you down.

October 06, 2022

Bourne is a top notch dealership. Every time I have needed assistance, the employees have exemplified good customer service and transparency. Special thanks to Paul Sandler for his More

by mbsmith723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pierre
Oct 07, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Paul. We appreciate your review! Mike Kelley General Manager

October 06, 2022

Amy was great. She followed up with me several times. Due to my work schedule I missed two appointments. Amy still checked in. She responded promptly with all the More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bourne's Auto Center responded

Thank you so much for your kind words for Amy, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

October 04, 2022

Kyle Bloom is the Salesperson you want! He works so hard to make sure everything is perfect for his clients without any pressure. We must have tried 30 cars before finding the correct one, More

by Fa2wma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if Kyle and our team can be of any more assistance! Mike Kelley General Manager

October 03, 2022

It was a pleasant atmosphere inside dealership, relaxed and not a room full of stress! Jose was great, very attentive to our needs. He was efficient and the transaction was very easy. Overall a positive ex More

by Kmplimoth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Oct 04, 2022 -

Bourne's Auto Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

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