Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
735 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
Contact Dealership

11291 Jefferson Ave

Newport News, VA

23601

Directions

By Type

Showing 735 reviews

October 07, 2025

Kind, courteous and actually willing to help unlike the Ford dealer on Mercury from which I used to deal with More

by MICHELLEPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 06, 2025

Professional and accurate with diagnosis. Tristan is the GOAT in all aspect that location. Establishment is very clean and fresh. Competent technicians ... the Manager is very knowledgeable More

by sexualchocolate013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 06, 2025

I always have a great time with the service department when I bring my vehicle in. They keep me informed about future maintenance issues More

by DJLUVENTERPRISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 05, 2025

Always upfront and honest with issues and options for repair. We have used Bowditch for our service for many years - and will continue to do so. More

by jplrreb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 05, 2025

Thanks again t8 Al and the entire service department Team f9r great customer service and support. More

by sbcollins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 03, 2025

overall, an exceptional experience has have come to find dealing with this dealership for more than 10 years More

by ard117
Recommend Dealer
Yes
Employees Worked With
al
Report | Print
October 03, 2025

It is getting too expensive to have a car worked on. $40 to replace a parking light bulb during annual inspection. More

by BPCORLETT
Recommend Dealer
Yes
Employees Worked With
Al Cusano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 01, 2025

Made appointment for The Works package, no record of it when I arrived. I was told there would be no charge when I returned for another appointment. Was charged for service after being told there wouldn't More

by sargenator63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 01, 2025

Bowditch Ford is an old line dealer I have used for almost 40 years.. They have the best service manager who exemplifies the old family values all customers cherishe. More

by RUSTY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 30, 2025

Had an issue with state inspection. Tristan took care of it. Very happy with the service. More

by Tonyl
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
1
2
...
74