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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
548 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 548 reviews

July 12, 2025

I was taken at my scheduled appointment time and my repair was promptly diagnosed and repaired. More

by bassteezr
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Receptionist attentive and kind. I got my car inspected and ready in a timely fashion More

by aconnealy
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Al is fantastic as my service writer, he gets me scheduled in a very timely fashion then gets me In and out. More

by albert75727
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Parfitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Friendly and quick to service my need on my 2013 F150 truck They gave me a list of what was done. More

by skindiverfutrell
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2025

Al has always taken care of my issues and very kind and caring he cares about his customers More

by Bambi Durham
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2025

Always great service and customer service when taking care of my vehicle when its time to service. More

by jonathanharrisl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2025

Bowditch keeps me informed of upcoming services so that I can handle the issues when needed. More

by NUCHINA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice with the shuttle rides
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July 10, 2025

I have always been treated fairly and respectful here. Service department has always done an excellent job with prompt and meticulous repair. I have purchased several vehicles from Bowditch and always fe More

by lulu2.gs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Cozzens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2025

Trust that they will not try sell you services or parts not needed,only what is required to make your vehicle safe and dependable. More

by abelsr1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2025

They damaged the vehicle and did not have a trained diesel mechanic to fix the problems they created. We had to take to another Ford Dealership so they could diagnose and repair problems created by Bo More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Parfitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter
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