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Bowditch Ford
Newport News, VA
561 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 561 reviews
June 07, 2025
Easy to schedule appointments and the service team is always helpful. The pick up and delivery is a big plus for me. always helpful. The pick up and delivery is a big plus for me. More
by CATMCQUADE77
Verified CustomerEmployees Worked With
June 06, 2025
Always quick and professional service. Have had my transmission fluid flushed and state inspection done here. Have had my transmission fluid flushed and state inspection done here. More
by BRANDON
Employees Worked With
June 06, 2025
Customer service has many questions and concerns. My car was in location for 2 weeks and 2 days and the majority of the contacts were by me calling or showing up physically to inquire of the status o My car was in location for 2 weeks and 2 days and the majority of the contacts were by me calling or showing up physically to inquire of the status of service. More
by STRVN47
Employees Worked With
June 05, 2025
Had a great experience and was well taken care of by the entire staff the whole time. entire staff the whole time. More
by usncaptamerica04
June 05, 2025
My veteran friend Al Cusano has always taken Good care of my vehicles whenever I have a problem. Thank you. my vehicles whenever I have a problem. Thank you. More
by Leander.stone
June 04, 2025
I purchased my truck from Bowditch in 2015 ten years ago and i love it. and i love it. More
by jgray22
June 04, 2025
This service shop is always always always responsive. They provide reasonable prices and quickly do the work. They provide reasonable prices and quickly do the work. More
by thomaskramer
June 04, 2025
My service rep Tristan never called me back. I received an email about a recall for my truck, and when I responded back to make an appointment, the response stated I needed to call to make it. I received an email about a recall for my truck, and when I responded back to make an appointment, the response stated I needed to call to make it. When I finally received someone in the service department after multiple attempts, I was placed on hold and my call was then dropped. I had to physically visit the service center (missed work hours) to make an appointment. Not very good customer service experience. Tristan could benefit from additional training. More
by MICHAELBLOWERS101
