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Bowditch Ford
Newport News, VA
428 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 428 reviews
June 02, 2024
Very pleased with the service, car was in for a recall. It was fixed promptly. Staff super nice. It was fixed promptly. Staff super nice. More
by mbribeiro
Employees Worked With
June 02, 2024
All work was done in a most professional manner. State inspection revealed a defective rear license plate light socket - technician repaired it very quickly. I always go to Bowditch for my state ins State inspection revealed a defective rear license plate light socket - technician repaired it very quickly. I always go to Bowditch for my state inspections. More
by tomshanks
Verified CustomerMay 30, 2024
Wait time was very short and service was extremely professional price was within my budget professional price was within my budget More
by rooseveltjohn
Employees Worked With
May 29, 2024
Had my rear brake pads and rotors replaced. Took about an hour and a half. Didn’t cost more than I expected it to. Took about an hour and a half. Didn’t cost more than I expected it to. More
by ceceliag0
May 27, 2024
Tristin was a rockstar! If I make an appointment for an oil change and tire rotation, I don’t expect to wait 2 hours. Also, when you say all of my tires are bad and I just If I make an appointment for an oil change and tire rotation, I don’t expect to wait 2 hours. Also, when you say all of my tires are bad and I just got a new one, I feel like the tech was not thorough in his inspection. This visit was a little disappointing. More
by mharmon704
May 26, 2024
I have always had great customer service in particular Tristen and Mark the service manager. They have Ben responsive to my particular needs and have given me great advice! Tristen and Mark the service manager. They have Ben responsive to my particular needs and have given me great advice! More
by COLDSTATEBILL
Employees Worked With
May 25, 2024
I have been dealing with Bowditch Ford since 2004 and I take my car and truck to Bowditch for all service work. They have excellent service and specials. For service Al can't be beat. And others I have d take my car and truck to Bowditch for all service work. They have excellent service and specials. For service Al can't be beat. And others I have dealt with and got excellent service, Walter, Linda, Ellie and Dennis. More
by budgolf465
Employees Worked With
May 22, 2024
Al Cusano is the best service manager I have ever worked with. He listens to the customer and ensures what needs to be done gets done, with no extra charges for unnecessary system analysis or unnecessary r with. He listens to the customer and ensures what needs to be done gets done, with no extra charges for unnecessary system analysis or unnecessary repairs. Repairs are completed as promised on time. More
by bednarek2
Employees Worked With
May 22, 2024
Always great and prompt service. Linda always takes care of me in sales and Al in service! Linda always takes care of me in sales and Al in service! More
by LPUGLISSE
Employees Worked With
Other Employees :
Linda Puglisse
May 20, 2024
I have been using bowditch ford for over 30 years, Al and his team as well as the other associates have treated me awesome and with respect. I recently purchased a new explorer and Linda was fabulous and ve his team as well as the other associates have treated me awesome and with respect. I recently purchased a new explorer and Linda was fabulous and very helpful and knowledgeable about the vehicle. Everyone there is always so nice and all the people who helped me buy my new vehicle were exceptional. Thank you very much More
by addismae
