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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.6
428 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 428 reviews

May 20, 2024

Al is the best service writer in tidewater. He always makes sure my service is completed quickly and with the best possible price. The dealership is very clean and full of professionals willing More

by joseph.wilson
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

All personal were courteous and efficient. My wait time was reasonable and the quality was good. More

by mrbill_23601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Thanks to Al Bowditch successfully responded to an unscheduled rear brake replacement. Service continues to be exceptional. More

by jewrightjr
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024

The customer service at Bowditch is excellent. I received my car in time recommended for State inspection. More

by ELIZAKM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

Al always takes good care of us, and this time was no exception. Everything went very well. More

by solna8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

I always get quality care from Al and all the technicians at Bowditch Ford. Good service at a fair price. More

by roadster01fan
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Always friendly and great customer service. Al and the Service team are great to work with. More

by sbcollins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Generally a good experience. However wiper blades were replaced as part of state inspection. A few days later I received an email saying my truck needed new wiper blades and to More

by VELOCIPEDE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Great service from Al and his team. They immediately got on my vehicle and had me out sooner than I expected. More

by SOWDER_JMICHAEL
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

Had to take back because backup camera didn’t work right,but they jumped right on it More

by realdeal1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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