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Bowditch Ford
Newport News, VA
494 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 494 reviews
Verified Customer
August 17, 2024
On time for my service appointment. Very personable and professional service. Rare in this world now. Very personable and professional service. Rare in this world now. More
by FCTHOMASBAHR
Employees Worked With
August 09, 2024
everything was good, the only problem was the lack of communication and trying to reach someone about my update on the Bus when I was transfer over to the service department personnel. communication and trying to reach someone about my update on the Bus when I was transfer over to the service department personnel. More
by kenny_hargrove
Employees Worked With
August 03, 2024
I couldn't reached anyone at the service desk. I tried for an hour. So, I called sales and someone from service picked up. She had no idea about my car. The repair was to fix a slow leak at front I tried for an hour. So, I called sales and someone from service picked up. She had no idea about my car. The repair was to fix a slow leak at front right tire. I called Wynne dealer to get a hold of someone at Bowditch. Nothing, but soon with 15 minutes I received a called from the same woman. The tire would be fixed around noon. There was NO service advisors and the service manager worked for a couple of hours and then when home. This dealership has down in service BIG TIME. There is no excuse for this. I would be embarrassed that a customer had to call another dealership for help. I will be contacting BBB. More
by LIBJOHNM
August 02, 2024
Prompt, on time service, and people were very nice. Kept within appointment time while I waited. Kept within appointment time while I waited. More
by STARKEY86
Employees Worked With
