Bowditch Ford

Al Cusano The service department is one of the best I've worked in a long time. They took the time to answer any questions I had about the repairs needed. Al ta The service department is one of the best I've worked in a long time. They took the time to answer any questions I had about the repairs needed. Al takes the time to listen to you describe what the vehicle is doing. Once he and the team find the problem he calls to advise you of what needs to be done and the cost. I've been dealing with Bowditch Ford for about 7 years now and enjoy going there for the experience, customer service and friendliness of the staff. More

Rude finance person I went in because of contact made from the dealership about an upgrade. I was given a take it or leave it offer that required $3000 down. When my wife I went in because of contact made from the dealership about an upgrade. I was given a take it or leave it offer that required $3000 down. When my wife and I turned it down we were berated by the fiance person. Very unprofessional and rude. The salesman was wonderful but I can't recommend with that kind of treatment. More

Service Called for Service,want to move from one dealership to another and stated I would be purchasing a new truck soon no call back in 5 days. Want be using Called for Service,want to move from one dealership to another and stated I would be purchasing a new truck soon no call back in 5 days. Want be using this dealer for service or purchases. More

Engine replacement Very disgusted with the ford trucks and the repair service. Have purchased over 50 ford trucks and have had 2 engines blow under 100k miles but no war Very disgusted with the ford trucks and the repair service. Have purchased over 50 ford trucks and have had 2 engines blow under 100k miles but no warranty due to over 5 years. Service DEPT doesn’t return calls and have had over 1 month!! Extremely frustrated! Considering changing our fleet to another brand. Power Mechanical inc. Newport News va This is the owners personal truck! Sad!!! Thank More

6 hour beat down sales negotiation Went to the dealership for a s cons time after leaving disappointed and after numerous calls from the dealership I went back and after 6 hours of hagg Went to the dealership for a s cons time after leaving disappointed and after numerous calls from the dealership I went back and after 6 hours of haggling I to buy a new f150 if you bring a trade in expect to get less than blue book for your trade while they give you the minimum for your trade they will turn around and sell your trade for full retail for me it was a 10,000 dollar difference.. be prepared for them to wear you down. I plan to take my Ford to another dealership for service not taking a chance on the service department More

quality work I like their service; quality work always! They listen to you and do personal job for you. Their pricing is good as well. They work with you to get fi I like their service; quality work always! They listen to you and do personal job for you. Their pricing is good as well. They work with you to get finance if you need one. More

Fast and easy Service department was friendly . If I had to list one thing to work on it would be time . I waited a little bit longer than I was told but it wasn't Service department was friendly . If I had to list one thing to work on it would be time . I waited a little bit longer than I was told but it wasn't bad . More

Always great service! This visit was just an oil change. I always get great service from Al and his team. Fast, friendly and courteous! I would recommend Bowditch for al This visit was just an oil change. I always get great service from Al and his team. Fast, friendly and courteous! I would recommend Bowditch for all of your service needs. More

Excellent Service I have always been satisfied with the service at Bowditch Ford. I won't hesitate to go back to them for service when needed. Good job! I have always been satisfied with the service at Bowditch Ford. I won't hesitate to go back to them for service when needed. Good job! More

Go elsewhere Whatever you do, do not buy a vehicle from Bowditch. We are extremely disappointed in the outcome of the service through them. They think they have do Whatever you do, do not buy a vehicle from Bowditch. We are extremely disappointed in the outcome of the service through them. They think they have done all that they could to make us happy, however, they have not. They are rude and completely unprofessional. When I spoke with a manager today, about the fact that they sold us a piece of junk, the manager said, "We did not stick a gun up to your head and make you purchase this vehicle." That was extremely rude and unprofessional. I spent tons of money on a warranty, and there is STILL issues with the car. Unluckily for me, I purchased the "best warranty I could buy." (WHAT A JOKE). Now, I'm stuck in a piece of crap vehicle with a $25k loan, with loads of negative equity. They told me when buying this car that I could "refinance". Well, we brought up our credit score, but now can NOT refinance because of the "negative equity." We had not bought with a big dealership prior to this, and we trusted them. Even one of their own employees stated that they should not have sold us that truck. They act us though they have done so much, by fixing some of the problems....however, those problems are covered UNDER MY WARRANTY THAT I PAID FOR So they certainly did not go above and beyond. I have never felt like such a bother to a company, EVER. I highly doubt, even though I have a warranty, the new issues that were pointed out to me today will get fixed. I've yet to hear from the actual person in charge over their either. They all just get on the phone with the GM and he relays messages. Not sure who that person is. And, I am sorry to Lauren, that I have to write this review, because she is the only person who cared at all to help us out over there....HOWEVER, There are many other places to buy a vehicle from. Save your self the headache, heartache, and MONEY! More