Bowditch Ford

I had a positive experience with Bowditch Ford, with fast service, great rates, and excellent customer service! service, great rates, and excellent customer service! More

Al is the best at helping with understanding my cars needs and explaining the process. He is very knowledgeable and makes sure I got great service. needs and explaining the process. He is very knowledgeable and makes sure I got great service. More

Wiper blades required to pass inspection. The OEM blades were far worse than what was already on my SUV! I am not happy I had to spend $70+ for two inferior wiper blades. The OEM blades were far worse than what was already on my SUV! I am not happy I had to spend $70+ for two inferior wiper blades. More

Oil was left dripping down the filter and several undercarriage components. A simple wipe with a rag would have prevented the oil from spreading across the undercarriage. Oil life maintenance remin undercarriage components. A simple wipe with a rag would have prevented the oil from spreading across the undercarriage. Oil life maintenance reminded was never reset. Very disappointed in quality of work. More

They fix it very good April keep me informed through the processing was very pleased through the thing processing was very pleased through the thing More

Went in for my appointment for an annual state inspection. The team was awesome. Prompt, courteous service. inspection. The team was awesome. Prompt, courteous service. More

Staff was very friendly and concerned with my purchase they worked with me on assessories very good dealership has a great warranty they worked with me on assessories very good dealership has a great warranty More

Great service and helpful nice! Accommodating clean service center no wait time. Love that part Accommodating clean service center no wait time. Love that part More

Thank you to Al Cusano and the service team for their wonderful support by getting my car looked at and fixed in a very timely manner. wonderful support by getting my car looked at and fixed in a very timely manner. More

I have been a long time customer of Bowditch Ford and have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. Tha have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. That problem being, resolving why my trade in loan wasn't paid off. This problem was just resolved on Aug. 5th. Throughout that time, I had tried calling, leaving messages, and emailing. I even went up in person 2 times, provided a UPS tracking number, which went nowhere for two weeks. I thought I had been connected with the personnel who could help me but it turns out, I had been led down the wrong path. My prayers are they hold training for everyone, and ensure this doesn't happen to anyone else. If you know your customer is struggling, be sure to get them to the proper source. And if you can't resolve the problem and need more guidance, ask for help. That's what good teams are for. I will remain a loyal customer to Bowditch Ford because I know "life happens" and communicating courteously and properly are the only way to bring attention to a problem. Thank you for making this right! More