Back

Bowditch Ford

Newport News, VA

4.4
923 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
Contact Dealership

11291 Jefferson Ave

Newport News, VA

23601

Directions

By Type

Showing 923 reviews

January 16, 2026

Very good Faster than I thought it would be seeing i called and was told to come as soon as I could get there. More

by wbl1947
Recommend Dealer
Yes
Employees Worked With
Al
January 15, 2026

Total team effort! Everyone joined in on making my repair go smooth. Communication was great! More

by NONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
January 14, 2026

I had taken my truck there that need a few things that I had put off bc it's hard for me to go even a day without a my car and they had everything I needed done in 1 day had my truck back to me before close More

by ANGELAPEYTON
Recommend Dealer
Yes
Employees Worked With
Advisors name was Tristen Brannon
January 14, 2026

Your Service Advisor Al Cusano always gives me the best service. He is a great asset to Bowditch and that’s why I keep coming More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2026

I was seen right away and work was completed in a short amount of time. More

by cchilton2002
Recommend Dealer
Yes
Employees Worked With
Al
January 12, 2026

Service done in a fast friendly way. No surprises. I've said all i want to say. More

by JSMITH1016
Recommend Dealer
Yes
Employees Worked With
Al
January 11, 2026

I took in my Mustang GT because of a coolant issue. Al quickly diagnosed the issue and ordered the parts. Once the parts arrived he got right on it. Great communication along the way. I would also like More

by Electrictears75
Recommend Dealer
Yes
Employees Worked With
Al
January 11, 2026

Customer service as well as the service advisor was very good Its one of the reason that I keep having maintenance done on my vehicle More

by Tyght41161
Recommend Dealer
Yes
Employees Worked With
Tristan
January 11, 2026

Nice and easy to deal with. Clear communication via email and I was called promptly when the work was done. More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

Great customer service. Oil change was done quickly. Waiting room spacious and clean. Waiting room was quiet. More

by NICOLE CRUMP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...