Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bowditch Ford
Newport News, VA
256 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 256 reviews
Helpful November 24, 2023
Have always received excellent service at the Bowditch Ford Dealership. Al Cusano has been great to work with solving my vehicle problems over the past 23 years. I have confidence knowing the work perform Ford Dealership. Al Cusano has been great to work with solving my vehicle problems over the past 23 years. I have confidence knowing the work performed on my vehicle was completed by highly qualified mechanics and the vehicle was always ready for a long road trip after being serviced. Thank you people of Bowditch Ford. More
by fshayman
Employees Worked With
November 20, 2023
The people at Bowditch Ford are polite, courteous, and knowledgeable with what they’re doing , I would differently recommend them for all my car’s service needs. knowledgeable with what they’re doing , I would differently recommend them for all my car’s service needs. More
by Renee
November 17, 2023
Bowditch has fabulous customer care that I haven’t found else where . Pre owned vehicle selection was great as were the prices. else where . Pre owned vehicle selection was great as were the prices. More
by bluestarof2
November 15, 2023
Hands down the best dealership I have been to for service. They get your vehicle in on time and don’t give you the run around. Great customer service! service. They get your vehicle in on time and don’t give you the run around. Great customer service! More
by tylera23
Employees Worked With
November 15, 2023
Took car in for warranty. Initially it took 3 months to get get a replacement engine. Then it took several weeks for installation. Car was returned dirty and it had a scuff on Initially it took 3 months to get get a replacement engine. Then it took several weeks for installation. Car was returned dirty and it had a scuff on the rear quarter panel. I had to reforge car 2 days later due to the smell of burning oil and coolant. Engine was defective. They told me the head gasket was installed incorrectly. After waiting 3 weeks for the part. It turned out to be a different part. Once the correct parts was obtained. Car was repaired and returned. I checked all the fluids and the engine oil was over a quart low. I had advise them earlier the oil was low, so they did not check the oil. Car was again returned dirty. More
by Fatman39
Employees Worked With
November 10, 2023
Bowditch Ford is always top tier. My family has purchased six vehicles from Bowditch in the recent years and they have always been understanding of our needs and wants and are more th My family has purchased six vehicles from Bowditch in the recent years and they have always been understanding of our needs and wants and are more than accommodating. We'll continue to purchase and service our vehicles with Bowditch for many years to come. Thank you! More
by Dwp5233
November 03, 2023
Tristan is my go to every time, I bought my car from Casey and when they sent me too Ford to get my car fixed right after I bought it I’ve never taken it back there because of how attentive Tristan is. Casey and when they sent me too Ford to get my car fixed right after I bought it I’ve never taken it back there because of how attentive Tristan is. More
by kaylaedward424
Employees Worked With
