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Bowditch Ford
Newport News, VA
1,137 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,137 reviews
June 03, 2026
Tristan is a great service writer very knowledgeable. Great with people and I give him five stars. He should be the service manager too thank you Steve Musial. Great with people and I give him five stars. He should be the service manager too thank you Steve Musial. More
by NONE34
Verified Customer
June 01, 2026
It took two trips and two days on my second visit to get the camera fixed, but they did fix it so overall a good job. The people there were very polite. the camera fixed, but they did fix it so overall a good job. The people there were very polite. More
by dphillippe64
Employees Worked With
May 30, 2026
My issue is not with the dealership but with one person who refused to listen to me and check my car for an issue I was having with transmission after multiple visits because they weren't getting a code. B who refused to listen to me and check my car for an issue I was having with transmission after multiple visits because they weren't getting a code. Because of their actions my car almost stalled while crossing highway and transmission failure popped up. After taking car back to dealership they kept my car for 3 weeks. I will be reporting this to Better Business Bureau More
by DLOBIE
Employees Worked With
Service dept
May 29, 2026
The best thing about Al is that he communicates with you to let you know what's gonna happen and that is very important to me because other dealerships have left me hanging with no communication and I just to let you know what's gonna happen and that is very important to me because other dealerships have left me hanging with no communication and I just took a Uber home. With Al, I can always make plans ahead of time. I've used other dealerships before and Al is by far the best. More
by BROOKELOVESNATURE
May 28, 2026
Very accommodating, professional, and excellent work. The team was very accommodating of a last minute issue. Repaired the vehicle quickly and professionally. Always a great experience. The team was very accommodating of a last minute issue. Repaired the vehicle quickly and professionally. Always a great experience. More
by Vincent.almond
Employees Worked With
Al Cusano
