Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
316 Reviews of Bowditch Ford - Service Center
Sort by
November 03, 2023
Tristan is my go to every time, I bought my car from Casey and when they sent me too Ford to get my car fixed right after I bought it I’ve never taken it back there because of how attentive Tristan is. Casey and when they sent me too Ford to get my car fixed right after I bought it I’ve never taken it back there because of how attentive Tristan is. More
by kaylaedward424
Employees Worked With
September 13, 2023
Excellent service repairs and customer service communication. I will bring all my vehicles here in the future! communication. I will bring all my vehicles here in the future! More
by d.brett3622
September 12, 2023
Always professional and timely thank you to the Bowditch team that takes good care of my vehicle team that takes good care of my vehicle More
by Rose
August 19, 2023
Always takes care of me and my truck. Calls when they see something that needs fixed. Courteous and very thoughtful to share less costly ideas. Always willing to listen to me and what Calls when they see something that needs fixed. Courteous and very thoughtful to share less costly ideas. Always willing to listen to me and what I need. Even when I forget and need to be fit it fast, they have always been there. More
by jerrymullis
August 04, 2023
Was informed that you were a bit behind, but it didn't take long at all for my car to be serviced. Great staff. Have never had a problem with the service I received. take long at all for my car to be serviced. Great staff. Have never had a problem with the service I received. More
by gwasserb
Verified CustomerEmployees Worked With
August 21, 2022
Al Cusano's customer service was outstanding, very professional with a touch humor! He provided prompt feedback on car status and was thorough explaining service details! professional with a touch humor! He provided prompt feedback on car status and was thorough explaining service details! More
by PeterC
Employees Worked With
June 02, 2022
Fast and honest service. Got me back on the road for the holiday weekend. Thank you Got me back on the road for the holiday weekend. Thank you More
by HannahC
January 17, 2022
This has by far been the worst experience I have ever had. First I called maybe two weeks before Thanksgiving to get an appointment for diagnostic testing. Got an appointment for Dec 1. You would think t had. First I called maybe two weeks before Thanksgiving to get an appointment for diagnostic testing. Got an appointment for Dec 1. You would think this meant my car would be diagnosed. However the diagnostic prices didn't even start for almost 2 weeks. Not one call for an update. I had to stop by or call for updates. Then it took forever for them to get the diagnosis and contact car shield. Then (not their fault) the car shield people took two weeks to get it approved. After approval Ford did not contact me. I had to contact them just for them to ask me if I wanted the work done. What did they think? Then it was they had to order parts. It's now January 17th and they still don't have the parts. They still don't call to give any updates. I have to call them. They've had my car since December 1. I will never return there once I get my daughters car returned. She's employed and a student and has been without her car for 7 weeks. More
by lakishabroughton
Employees Worked With
Tristan
