Bowditch Ford - Service Center

I have been a long time customer of Bowditch Ford and have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. Tha have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. That problem being, resolving why my trade in loan wasn't paid off. This problem was just resolved on Aug. 5th. Throughout that time, I had tried calling, leaving messages, and emailing. I even went up in person 2 times, provided a UPS tracking number, which went nowhere for two weeks. I thought I had been connected with the personnel who could help me but it turns out, I had been led down the wrong path. My prayers are they hold training for everyone, and ensure this doesn't happen to anyone else. If you know your customer is struggling, be sure to get them to the proper source. And if you can't resolve the problem and need more guidance, ask for help. That's what good teams are for. I will remain a loyal customer to Bowditch Ford because I know "life happens" and communicating courteously and properly are the only way to bring attention to a problem. Thank you for making this right! More

Very expensive not worth it they allways are trying to sell you more service than you need sell you more service than you need More

Tristan took very good care of me. He got my truck in fast for a service and had me back on the road quickly. If you need work done on your Vehicle ask for Tristan by name. He got my truck in fast for a service and had me back on the road quickly. If you need work done on your Vehicle ask for Tristan by name. More

Everyone was professional and my service was taken care of in a timely manner. I'm very satisfied. of in a timely manner. I'm very satisfied. More

The experience was awesome. The employees were courteous and the work was performed in the same day which was very convenient for me. The work was quality work and the repair so The employees were courteous and the work was performed in the same day which was very convenient for me. The work was quality work and the repair solved my vehicle's problem. More

Didn't do the work asked and found other stuff that wasn't needed in order to pass inspection. Oil change was done when not requested (previous was 3 months ago!) and they wouldn't check requested syst wasn't needed in order to pass inspection. Oil change was done when not requested (previous was 3 months ago!) and they wouldn't check requested system due to a "tune." More

As usual, everyone was very helpful and knowledgeable about what needed to be done. Especially Al. about what needed to be done. Especially Al. More

Guick appointments. Always dependable for great service and can provide ride if car needs to be left. Always dependable for great service and can provide ride if car needs to be left. More

Great value and price. Delivered service in timely manner. I will schedule again, when needed. Delivered service in timely manner. I will schedule again, when needed. More

The service was excellent waiting time was good. Service manager was excellent. would recommend Bowditch Ford to my neighbor. Service manager was excellent. would recommend Bowditch Ford to my neighbor. More