Bowditch Ford - Service Center

Amazing service. The staff are welcoming, knowledgeable, and honest. The selection of vehicles is wonderful. The staff are welcoming, knowledgeable, and honest. The selection of vehicles is wonderful. More

No update on my suv. Not returning phone calls and lack of basic customer service. Suv kept there 8 days. I called 3 times and only got voice mail. Left my name and ph Not returning phone calls and lack of basic customer service. Suv kept there 8 days. I called 3 times and only got voice mail. Left my name and phone number. No email or text about the status of my suv. Had to go up to the dealership. They said they just got the diagnosis from the mechanic. This was on day 4. Took 3 more days to order parts and repair the sensor issue and a gauge. Poor customer service. More

Easy to schedule through the Ford app. My service rep, Al, has been top notch. Services have always been completed promptly. Very happy with the overall process. My service rep, Al, has been top notch. Services have always been completed promptly. Very happy with the overall process. More

I was charged $298 and problem still there service manager was no help Im done with bowditch manager was no help Im done with bowditch More

They are always ready to help when I have a problem. Al the service tech is very understanding about where I live and how long it can take for me to get there Al the service tech is very understanding about where I live and how long it can take for me to get there More

This is the worst service center I have ever been to. One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full servi One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full service, after which they lost two screws to my oil pan splash guard. I only noticed this when I felt something dragging and looked under my truck to find the splash guard dragging. When I returned to the service center for this two minute problem (of their creation) it took them over twenty minutes to look at the truck, at which point they informed me they didn’t have the parts needed, removed my splash guard, and told me to come back…ALL without giving me a single apology. THEN, when I was ten minutes away from the service center they called me because THEY had left a dealers plate in my truck on the passenger seat and asked me to return, instead of waiting for me to come back the next day when they were going to fix my splash guard problem. Hands down, the worst service and customer support I have ever received from ANY customer service agency. Truly terrible not to mention expensive. Would not recommend More

Even though my car was a piece of crap. ...Al is always thorough and does his best for me! ...Al is always thorough and does his best for me! More

Experience was great It's was great It was great It was great It was great great It was great More

Always liked and appreicated the service I have recieved. Very friendly customer service. Thank you. Very friendly customer service. Thank you. More

Everyone at Bowditch Ford were very friendly and courteous. Hsve been going to Bowditch since I have owned this car and will continue to Will not take it to Barton Ford they treated me with dishon courteous. Hsve been going to Bowditch since I have owned this car and will continue to Will not take it to Barton Ford they treated me with dishonesty and lied to me Like Bowditch very much service manager is a very nice person More