Bozard Ford Lincoln

2015 F-150 purchase Wonderful dealership website! Website is continuously updated and prices clearly displayed! Actual dealership is clean and massive! Everything you Wonderful dealership website! Website is continuously updated and prices clearly displayed! Actual dealership is clean and massive! Everything you need relating to car/truck purchase and service easily accessible! Extremely friendly, warm, and didn't feel pushed to make any decisions. More

Lincoln Concierge Service - NOT Not sure Bozard really wants me to write this review. I bought a Lincoln MKZ, beautiful car, handles well, no problem with the vehicle but the Lincoln Not sure Bozard really wants me to write this review. I bought a Lincoln MKZ, beautiful car, handles well, no problem with the vehicle but the Lincoln Concierge service I was promised has all but dried up. The young lady I was dealing with has moved into sales and while I am very proud for her, I really miss the personal touch she offered to me as a Lincoln owner. By the way when I called and said who do I ask for ti arrange my service call; she stepped up and volunteered to pickup my car and bring me a courtesy car which was great since that really is not her responsibility anymore. When I received a text my car was ready I volunteered since I was only a few minutes from the dealership to return my courtesy car and pick mine up. By the way my husband also authorized new tires as a part of my service. to continue, I spoke with Dawn at the service center and told her I was on my way and she responded great see you in a few. Less than 7 minutes later I walked in to met Dawn who I have never met and she had decided to go to lunch. OK, not happy but everyone needs to eat right. So I paid my ticket was handed by keys and told I was down the row out front. I was less than thrilled when I discovered my car had not been cleaned as promised by my Lincoln Concierge Service NOT! The MKZ is great little car but if I am not going to get the service as promised; I am sure I can buy another comparable car for less money and with less expectations. Like I said not sure you guys really waned my review. More

2018 Ford Expediton purchase Jeff Eason went above and beyond to help us purchase a new Ford Expedition. He was extremely helpful answering our questions, responded in a timely m Jeff Eason went above and beyond to help us purchase a new Ford Expedition. He was extremely helpful answering our questions, responded in a timely manor, was very professional, friendly, and courteous with every phone call. Not only did he have Rick Garcia help us with financing, he even arranged for Mike Tudor deliver the car to our business so we did not have to take off work. Mike was very friendly, courteous, and helpful with explaining the paperwork and showing us all the new features of the Expedition. I would highly recommend these two employees as they made purchasing a new vehicle easy in every way. Because of them, we will definitely use Bozard Ford again. More

2013 f150 Best experience I’ve ever had with a dealership I would not go anywhere else. And I send as many people that I can there. Best experience I’ve ever had with a dealership I would not go anywhere else. And I send as many people that I can there. More

Professional and efficient I drive 30 miles and pass another Ford dealership to get to Bozard. Upon arrival, without an appointment, I was treated with professionalism and court I drive 30 miles and pass another Ford dealership to get to Bozard. Upon arrival, without an appointment, I was treated with professionalism and courtesy. Within a couple of minutes of check-in I received a text with the status of my work. The whole process of changing my engine oil and rotating my tires took about twenty-five minutes. I was kept informed via text of the progress of my work. This dealerships service should be a model for all Ford dealers. A few months ago I had a problem traveling south on I-95 in my Ford F-350 turbo diesel. Pulling into Bozard I was meet and my problem was quickly determined. A rental car was arranged while the repairs were performed. Again great and professional service with no surprises. I was kept informed throughout the entire repair process. Good job Bozard. I have had some miserable experiences with the Ford dealers in Jacksonville, what a pleasant surprise to discover Bozard. More

Professional The people are very friendly and easy to work with. Very professional and know their product. Area was very clean and well laid out for comfort. The people are very friendly and easy to work with. Very professional and know their product. Area was very clean and well laid out for comfort. More

Bozard is Amazing Excellent service and a true commitment to make sure that you leave happy. No pressure and no hassles. It was a true pleasure. We will definitely be b Excellent service and a true commitment to make sure that you leave happy. No pressure and no hassles. It was a true pleasure. We will definitely be back! More

Satisfied as always Seth Evans showed professionalism and patience in assisting me in my purchase. He is very knowledgeable of his product and has excellent customer serv Seth Evans showed professionalism and patience in assisting me in my purchase. He is very knowledgeable of his product and has excellent customer service. My last three vehicles came from Bozard where they match customer service and excellent service maintenance. I would truly recommend Seth when you’re in the market to purchase a new or used vehicle. Just another great Bozard Experience! More

Very Happy The beginning of our experience was a bit frustrating due to the fact there was some confusion in the quoted price of the original truck we were inter The beginning of our experience was a bit frustrating due to the fact there was some confusion in the quoted price of the original truck we were interested in and the price when we showed up at the Dealership. Jim Duran our Salesman did an outstanding job handling our frustration and was able to find a truck in the price range we wanted with the features we were looking for. If it wasn’t for Jim’s professionalism and our belief in Jim, we might have left and found another Dealership to work with. Thanks to Jim We are now a very happy customer. More

Marcia Nelson Great person to work with!she was really helpful and informative! She could answer all of our questions . Would recommend her the anyone needing servi Great person to work with!she was really helpful and informative! She could answer all of our questions . Would recommend her the anyone needing service! More