Bozard Ford Lincoln

Very helpful and professional My van had a/c problems and it was fixed in two days. Which was great. Two days later it started warmer up bit corrected itself. It is running cold ai My van had a/c problems and it was fixed in two days. Which was great. Two days later it started warmer up bit corrected itself. It is running cold air now. More

Excellant Dealership Great asst. service manager, extremely polite and a pleasure to do business with. Car ready when promised and did a great job. I live in Green Cove Sp Great asst. service manager, extremely polite and a pleasure to do business with. Car ready when promised and did a great job. I live in Green Cove Springs and will use Bozard Lincoln for all my auto needs. (worth the trip.) More

Great dealership Rear dome light on my new explorer would not go off. I drove to the dealership with no appointment.. I initially went to the quick lane as I am used Rear dome light on my new explorer would not go off. I drove to the dealership with no appointment.. I initially went to the quick lane as I am used to dealing with them. They checked for a setting problem and then sent me to Marsha. Marsha was able to get my vehicle in fairly quickly and they found and corrected the problem. I have used a Bozard for service on my 2004 explorer since I moved to st Augustine in 2010. The great service I have received during this time is why I purchased my new explorer from them. I even received a "free" hug card from Marsha More

Friendly Everyone that i dealt with at the dealership was very friendly. Very nice experience at your dealership and would recommend to others to shop their. Everyone that i dealt with at the dealership was very friendly. Very nice experience at your dealership and would recommend to others to shop their. More

KEVIN IN THE QUICK LANE IS MY FAVORITE! JUST ONE LITTLE ISSUE. MY TRANSIT REAR WINDSHIELD WIPER BLADES TEAR OFF IN THE CARWASH SO THEY TAPE THEM IN PLACE WITH TAPE. AFTER THE CARWASH THEY RE JUST ONE LITTLE ISSUE. MY TRANSIT REAR WINDSHIELD WIPER BLADES TEAR OFF IN THE CARWASH SO THEY TAPE THEM IN PLACE WITH TAPE. AFTER THE CARWASH THEY REMOVE THE TAPE BUT FAIL TO REMOVE THE RESIDUAL ADHESIVE FROM THE TAPE FROM MY WINDOWS. IF YOU COULD SOMEHOW MAKE THE ADHESIVE REMOVAL PART OF YOUR SERVICE THAT WOULD BE "THE ICEING ON THE CAKE!" THANKS MIKE FARA More

Basic service Very good service fast honest very friendly staff they didn't try to push all kinds of service on me car was clean and done promptly Very good service fast honest very friendly staff they didn't try to push all kinds of service on me car was clean and done promptly More

waiting I dropped of my car Thursday at 3 p.m. to get my car fixed. I was told that they could possibly squeeze me in that day, but I said no worries, I can I dropped of my car Thursday at 3 p.m. to get my car fixed. I was told that they could possibly squeeze me in that day, but I said no worries, I can pick it up tomorrow around 2. They told me that they would service my car and that it should be fixed by noon on Friday. The next day, I went in at 3- 24 hours after dropping it off- and the car still wasn't serviced yet. I waited until 4/5, and it was done. The wait is unacceptable. More

Really positive experience My husband & I had been to several different dealerships and were mostly annoyed by the people that approached us. We're bottom line, pretty straight My husband & I had been to several different dealerships and were mostly annoyed by the people that approached us. We're bottom line, pretty straight forward and really don't like being pressured. I can find a vehicle anywhere we look, according to my husband - so we knew there were plenty of options out there. We worked with Zach and he was wonderful. Easy to talk to, he listened, didn't even remotely push us. I'm pretty sure that if Zach had been like others we had been approached by elsewhere - that we would've left not having purchased yesterday. But we actually wanted to make it work so he could close his day with a sale. We feel like we got a very fair price on a like new vehicle that will work for us for many years. I will without doubt refer anyone I know that's looking, to Zach. And when my husband looks to buy a truck in the next few months, Zach's who we're calling. Oh and in fairness, Rick handled our financing and he did a great job for us, too! More

Warranty Bozard Ford Lincoln has a great group of employees -- from the service department to the sales staff. Always very nice and friendly -- (and I am sure Bozard Ford Lincoln has a great group of employees -- from the service department to the sales staff. Always very nice and friendly -- (and I am sure some are having a bad day but you would never know) I really lenjoy going to Bozard -- both sales and service departments are great. -- Thanks Colby -- hope your head doesn't have a scar -- if it does -- you can always cover it with a tattoo. Special thanks to Ed Roberts for everything he has done More